What are the best aspects of this product?
For such a simple tool, bitly does a great service in addressing the need to get URLs shortened, especially in some social networking sites with character limits or even just for the sake of good presentation. You also get to save those shortened URLs for future use, bookmark or even share them. The integration with Chrome browser allows me to just simply copy and paste a URL link for easy converstion to smaller URL.
What aspects are problematic or could work better?
For a simple solution, it does what it is supposed to. Nothing to dislike about that.
What specific problems in your company were solved by this product?
Anyone can benefit from the service especially business environments who need a good link shortener. What's great about it is that it is free and also easy to set upl. It's a tool worth having on your browser.
Are you a current user of this product?
What is your role with this product?
How long have you been using this product?
What is your company size?
More than 100 Employees
What is your industry?
Did your company use a different software before this one?
How many people in your company actively use this product?
How long is your contract with the vendor?
Less than 1 year