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User review of Bitly

Provides easy sharing of URLs with analytics included

- by Victoria

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

Bitly does a good job of setting itself apart from the rest of the URL shorteners out there by focusing on analytics. It allows the user to spread links with ease while also being able to track how many people have clicked through the link. The bit.ly is also shorter than many other URL shorteners and is easier to remember and less effort to type. At the same time, it is very simple and aesthetically pleasing user interface.

What aspects are problematic or could work better?

Sadly, there is no first-party Android or Windows Mobile application available. There are however third-party apps but for a service this mature this is disappointing. Also, if bitly ever gets shut down, all previously shared shortened links would end up being broken.

What specific problems in your company were solved by this product?

It allows me to share URLs to others with ease. At the same time, it provides us with a system tracking the clicks with free analytics.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Internet

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

no

How many people in your company actively use this product?

all employees

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.

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