What are the best aspects of this product?
My top choice would be announcements, transparent grading, open discussions, safe enrollment with SafeAssign, automated tests, and easy navigation. I could continue with this list, but I'm afraid it is going to sound like a product description written by a biased vendor (if it didn't so far). I see that the developers paid attention to appearance too - BB can boast with excellent design, which is not something many systems can do.
What aspects are problematic or could work better?
The dislikes are rather external, arising when you're using the system with third party sotware. What I have in mind here is YouTube compatibility, which I dislike because it doesn't always work. Turnitin didn't blow me away either, I'm still checking plagiarism off the system. Had you really decided to look for the devil in the detailes, you'd come across some grading issues too. It doesn't mean the world to functionality, but attaching documents while grading is neither easy nor useful (how about posting it on the discussion board instead?).
What specific problems in your company were solved by this product?
The platform is great for efficient and interactive learning, and I'm really happy to offer this to my students. I see it shifting from 'I must do it' to 'I want to do it', which insinuates that BB is a motivator by nature.
Are you a current user of this product?
Yes
What is your role with this product?
How long have you been using this product?
Less than 1 month
What is your company size?
More than 100 Employees
What is your industry?
Market Research
How many people in your company actively use this product?
several employees
How long is your contract with the vendor?
1 year
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