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Blackboard Review

Blackboard
Our score: 9.0 User satisfaction: 95%

What is Blackboard?

Blackboard is a very popular learning management system (LMS). The top spot in the LMS software category is taken by TalentLMS which has a total score of 9.5/10 and is the winner of our Supreme Software Award. You can try out TalentLMS for free here. You can also compare Blackboard Learn with TalentLMS and see which one is better for your company.

Blackboard is a system that delivers businesses and educators the ability to reach and teach their employees or learners via a virtual environment. This web-based software delivers a course management system, customizable open architecture, and scalable design that empower users to merge the system with student information system and authentication processes. The main aim behind Blackboard is to create and offer online courses and learning effectively to recipients with few or no face-to-face meetings.

Blackboard delivers four specific plans to address four different target learner demographics: K-12, Higher Education. Government, and Business.  You can easily integrate it with a variety of business systems and applications, including Pearson LearningStudio, BrainHoney, itsLearning, Epsilen, Moodle Learning Management System, Sakai Collaborative and Learning Environment, and other tools. On top of that, the system is quote-based, meaning that you will only pay for what you genuinely need.

Overview of Blackboard Benefits

Blackboard Learning Management System offers a variety of distinctive benefits for learners and students. To start with, they gain immediate and streamlined access to all of its features, and work navigating an intuitive and reminiscent of social networks, that is even compatible with their devices. Basically, Blackboard can be used on all types of smartphones and tablets.

With Blackboard, it will be easy to regain compete control on all learning activities taking place in the organization, as the system also offers a great collaboration suite to keep learners connected. If you’re an educator, on the other hand, Blackboard will ensure that you have a variety of methods to improve students’ and learners’ engagement, and motivate them to use their maximal potential.

Blackboard can also be applied to enhance competitiveness and professional development in corporate environments, thanks to the fact it blends learning and real time support in a single product. As we mentioned before, there is a variety of useful integrations with third-party learning management systems and applications (and other type of business software) to ensure that data will flow seamlessly, and that manual entry will be absolutely restricted. Other distinctive features include: Student previews, SafeAssign, Data Management, Collaborative Integrations, Calendars, and much more.

Extensions that help expand Blackboard’s capacity are also available for corporate users, covering all types of additional functionality. On top of that, Blackboard is a reasonably priced system with a flexible scheme, where users are given separate packages that meet their exact needs, and pay nothing more than the features they’ve ordered. Customer support is always available via several channels to ensure that users have no problems working with this system.

Overview of Blackboard Features

  • Enhanced Cloud Profile
  • Portfolio
  • Student Preview
  • SafeAssign
  • Data Management
  • Collaborate Integration
  • Group Management
  • Grading Enhancements
  • Social Learning
  • Blackboard Drive
  • Calendar
  • Content Editor
  • Retention Center
  • Course Enrollments
  • Active Collaboration
  • Dynamic Content

Blackboard Position In Our Categories

Bearing in mind businesses have distinctive business requirements, it is logical they abstain from deciding on a one-size-fits-all, ”best” software product. At any rate, it would be almost impossible to pinpoint such a software system even among branded software products. The rational step to do is to take note of the various vital functions that need research like crucial features, costing, skill competence of the users, business size, etc. Then, you should perform your research through and through. Read these Blackboard evaluations and check out each of the software options in your list more closely. Such comprehensive product research ensures you take out ill-fitting applications and pay for the system which has all the benefits you require company requires.

Position of Blackboard in our main categories:

TOP 20

Blackboard is one of the top 20 Learning Management System - LMS products

If you are interested in Blackboard it may also be a good idea to analyze other subcategories of Learning Management System - LMS gathered in our base of B2B software reviews.

Every business has its own characteristics, and may need a particular type of Learning Management System - LMS solution that will be fit for their business size, type of clients and staff and even individual industry they deal with. You should not count on getting a perfect solution that is going to work for every company no matter what their history is. It may be a good idea to read a few Blackboard Learning Management System - LMS reviews first and even then you should pay attention to what the service is supposed to do for your company and your employees. Do you need a simple and intuitive service with just essential features? Will you actually use the advanced tools required by pros and large enterprises? Are there any specific features that are especially beneficial for the industry you work in? If you ask yourself these questions it is going to be much easier to find a trustworthy service that will fit your budget.

How Much Does Blackboard Cost?

Blackboard Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Blackboard’s SMB and enterprise pricing is available only upon request. Contact the company for more details, and ask for your quote.

User Satisfaction

Positive Social Media Mentions 209
Negative Social Media Mentions 11

We realize that when you make a decision to buy Learning Management System - LMS it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Blackboard reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Blackboard. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Android
  • iPhone/iPad
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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Blackboard Comparisons

Blackboard user reviews

Blackboard is orientated towards learning and professional development

Read full review >
Gretchen
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 29.09.2019 Company Size: More than 100 Employees Industry: Education Management

We are very satisfied with the product!

Read full review >
Faith
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 22.09.2019 Company Size: More than 100 Employees Industry: Unavailable

My review on BB

Read full review >
Santiago
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 15.09.2019 Company Size: More than 100 Employees Industry: Market Research

A great approach to interacting with classes.

Read full review >
Benny
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 05.10.2018 Company Size: More than 100 Employees Industry: Higher Education

My faithful assistant

Read full review >
Pat
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 31.08.2018 Company Size: More than 100 Employees Industry: User

What are Blackboard pricing details?

Blackboard Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Blackboard’s SMB and enterprise pricing is available only upon request. Contact the company for more details, and ask for your quote.

What integrations are available for Blackboard?

Blackboard integrates with the following business systems and applications:

  • Moodle Learning Management System
  • Pearson LearningStudio
  • Sakai Collaborative and Learning Environment
  • BrainHoney
  • Desire2Learn
  • itsLearning
  • Epsilen

Blackboard average rating:

Average score
4.9/5 (18 user reviews)
4/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Write your own review of this product

ADD A REVIEW

The most favorable review

Salvador

PROS: Blackboard can be used in a number of ways. Personally, I love having the ablity to send in homework. I like make quizzes through that program. I like how the program is able to get everything you want in one place for every class.

CONS: I'm pretty sure they're doing the best they can in removing the glitches. Thing is, the system has a tendency to go down when it comes to updates. I don't like how the system would be sensitive from time to time if you end up clicking off on an assessement by accident. The same goes when internet connectivity is lose sice you'll end up re-doing the test (if you're in the middle of it).

Reviewed 2 years ago

Read full review >

The least favorable review

Katie

PROS: These are my favorite features: Firstly, uploading essays is great, and you receive feedback very fast, without having to wait to go to school and to check it. Secondly, we're being notified on every update or uploaded document, and that makes it easy not to miss assignments. Thridly, the platform is secure, reliable, and fails once in a blue moon.

CONS: I also have few dislikes: Even if being notified, I can't always understand where documents are located, so I can't say I'm the fastes student to complete my assignments. Then, there is much to dislike about refreshing, the speed literally plays with my nerves. Finally, a remark to the school: If you implemented a project that allows you to deal with multiple assignments in a timely manner, make use of it. There is only one professor that is actually using it, everybody else is trying to skip the workload.

Reviewed 2 years ago

Read full review >

More reviews from 18 actual users:

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  • Most positive
  • Most negative

Blackboard is orientated towards learning and professional development

Read full review >
Gretchen
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 29.09.2019 Company Size: More than 100 Employees Industry: Education Management

PROS: Blackboards stands for well-planned and well-executed software, offering a breathtaking first encounter with smartly organized tabs, sections, and folders. You open it, and there is a 'Wow!'. How did they manage to organize it in a way that takes you wherever you want in just few seconds? Once in, the software simply welcomes you to create personal e-courses, taking care of consistency and visual appearance long before you do it. Best of all, it is not a loner's haven-you get to discuss every issue, and to base learning on communication.

CONS: It might be my inexperience speaking, but I think the gradebook is cumbersome. There are plenty of features inside that I don't understand, or at least have an issue seeing them in a consistent way. What frustrates me even more with this platform is that it is not integrated with Google Docs, and that's quite important for a district using it through its personal domain. You'll probably agree that they went too far with the price of 7.0, I can only imagine how many teachers gave up using Blackboard because of it.

What do you think about this review? Great Poor

We are very satisfied with the product!

Read full review >
Faith
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 22.09.2019 Company Size: More than 100 Employees Industry: Unavailable

PROS: We feel nothing but gratitude towards the Blackboard team, because they produced this marvelous software to deal with the needs of our education programs. We are a college with roughly 80 students, and we were looking for a product that will improve their overall experience of studying here. I think that the most considerable advantage to using Blackboard is relying on their customer support, even if we contacted them just a couple of times during the last 5 years.

CONS: Pluses are more than minuses, but you need an overview on drawbacks before you purchase it. Count that the moible platform is not amazingly integrated (I guess coding went wrong), and that affects both speed and quality. The worst scenario is trying to download content on a mobile device. The second drawback I'd like you to pay attention to is that bad connection can have devastating effects. However, I can justify everything because I know how hard they're working to make it better, knowing at the same time that this is a small discomfort compared to the general quality of the product. Balckboard is definitely not one of those programs that fail to work half of the time.

What do you think about this review? Great Poor

My review on BB

Read full review >
Santiago
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 15.09.2019 Company Size: More than 100 Employees Industry: Market Research

PROS: My top choice would be announcements, transparent grading, open discussions, safe enrollment with SafeAssign, automated tests, and easy navigation. I could continue with this list, but I'm afraid it is going to sound like a product description written by a biased vendor (if it didn't so far). I see that the developers paid attention to appearance too - BB can boast with excellent design, which is not something many systems can do.

CONS: The dislikes are rather external, arising when you're using the system with third party sotware. What I have in mind here is YouTube compatibility, which I dislike because it doesn't always work. Turnitin didn't blow me away either, I'm still checking plagiarism off the system. Had you really decided to look for the devil in the detailes, you'd come across some grading issues too. It doesn't mean the world to functionality, but attaching documents while grading is neither easy nor useful (how about posting it on the discussion board instead?).

What do you think about this review? Great Poor

A great approach to interacting with classes.

Read full review >
Benny
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 05.10.2018 Company Size: More than 100 Employees Industry: Higher Education

PROS: The UI of Blackboard is simple to utilize. It's essentially standard from one institution to the next. The layout is very simple and on-point for studnets. Meanwhile, the customization tools makes it straightforward for admins and teachers.

CONS: The discussion boards functionality could use some tweaks. IE and Microsoft Edge (its successor) won't play out well with the editing tools available. It would frequent showcase incorrect words as being "misseplled." It would make it difficult to repair from the users end.

What do you think about this review? Great Poor

My faithful assistant

Read full review >
Pat
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 31.08.2018 Company Size: More than 100 Employees Industry: User

PROS: I am one very satisified student who will memorize some precious school moments related to Blackboard. I used to look at it as my personal assistant, because it kept me informed wherever I was. I used to follow even classes I was not assigned to, and got hands on all materials attached in the base. The coolest thing was to have an iphone app-I even remember taking tests and quizzes from my phone (quite successfully!). Customer support is also incomparable, they evoke this type of confidence when you want to ask something you know, because you think they know something more. They were always so friendly!

CONS: Nothing is perfect, but with this amazing set of features, every drawback can be overcame. I'm not gonna wirte stories about something that didn't affect my studying that much, I'm just going to mention few inconsistencies: the mobile version is not as good as the desktop one, with issues that simply can't be scrolled down. Notification is accurate, but not that user-friendly (in order to remove a notification, you have to click multiple times, or even to log in and to see some of them, otherwise they'll pile on your homescreen and they will occupy space).

What do you think about this review? Great Poor

Middle School user

Read full review >
Victor
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 29.05.2018 Company Size: More than 100 Employees Industry: Primary/Secodary Education

PROS: The strongest side of Blackboard is diversity, meaning that registered users can attend and organize multiple classes. Accounts leave just enough room to customize personal blogs, folders, or wikis, and to organzie files in the preferred way. At the same time, you have your own document database, and you can download other users' files (even audio, video, or a link to 3rd party content). Voice Thread is also an option.

CONS: Blackboard is more robust compared to similar LMSs, but what doesn’t make sense is the dificulty of using its features. Nothing is intuitive as it should be, and it often happens for important functions to be lost in that mess. Teachers are usually trained to use it, but students take much more time. It is just scary for them at the beginning.

What do you think about this review? Great Poor

A great learning management platform.

Read full review >
Salvador
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 23.05.2018 Company Size: More than 100 Employees Industry: Primary/Secondary Education

PROS: Blackboard can be used in a number of ways. Personally, I love having the ablity to send in homework. I like make quizzes through that program. I like how the program is able to get everything you want in one place for every class.

CONS: I'm pretty sure they're doing the best they can in removing the glitches. Thing is, the system has a tendency to go down when it comes to updates. I don't like how the system would be sensitive from time to time if you end up clicking off on an assessement by accident. The same goes when internet connectivity is lose sice you'll end up re-doing the test (if you're in the middle of it).

What do you think about this review? Great Poor

Quality product, not much to improve about it

Read full review >
Jack
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 16.05.2018 Company Size: More than 100 Employees Industry: Unavailable

PROS: The interface is clean and user-friendly, and it makes you want to use it from the very first encounter. I'm positive that they did an extensive research prior to creating it, because it wouldn't have been this accurately loaded with features otherwise. It is made to suit students and teachers, with minimal difference in accessibility and comprehensiveness.

CONS: I've noticed bugs here and there, and I think that certain features are too basic. One could even describe the interface as archaic, meaning that it got stuck somewhere on its way towards modernisation. I wouldn't go as far as calling it outdated, because I know that simpler stuff are easier to use. This way, even tech savvy teachers get hands around customization, and that is worth of every respect. It leads to 100% productivity, so the fact that brainy techies are bored while using it is not a justification to change it.

What do you think about this review? Great Poor

I like it, but I see room for improvement

Read full review >
Katie
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 09.05.2018 Company Size: More than 100 Employees Industry: Unavailable

PROS: These are my favorite features: Firstly, uploading essays is great, and you receive feedback very fast, without having to wait to go to school and to check it. Secondly, we're being notified on every update or uploaded document, and that makes it easy not to miss assignments. Thridly, the platform is secure, reliable, and fails once in a blue moon.

CONS: I also have few dislikes: Even if being notified, I can't always understand where documents are located, so I can't say I'm the fastes student to complete my assignments. Then, there is much to dislike about refreshing, the speed literally plays with my nerves. Finally, a remark to the school: If you implemented a project that allows you to deal with multiple assignments in a timely manner, make use of it. There is only one professor that is actually using it, everybody else is trying to skip the workload.

What do you think about this review? Great Poor

A very robust program for teaching and learning. Comes with veteran LMS.

Read full review >
Yolanda
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 09.04.2018 Company Size: More than 100 Employees Industry: Higher Education

PROS: Blackboard is a learning management software that's highly established. It has a long line of committment in lerning and teaching. Its LMS provides a wide range of functionality. It's perfetc for offering support for personalized learning as well as delivery of assessment, content, and communication.

CONS: Its UI is beginning to age over time. At times, it would take additional clicks just to finish a task. Data can't be constantly accessed unless the right tools are available either to query or a license for extraction. Just recently, roadmap presentations are actually showcasing some developments that look promising.

What do you think about this review? Great Poor

University user

Read full review >
Rene
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 19.03.2018 Company Size: More than 100 Employees Industry: User

PROS: I happen to like it and not like it, but I think the first one more. I mean, one has to be grateful for full feature-coverage even when some features prove to be imperfect. I didn't expect rocket science (unlike some colleagues whose reviews I read), so I am not going to complain too much. OK, so the pro package: You will enjoy a diverse digital environment that does stuff your way; You'll assign tasks in a productive way; You will grade online. Outside these, everything can be a challenge. I was comparing BB to software I used before (TWEN and DesireToLearn) and the final result leaned in favor of the first.

CONS: I could say many stuff here, but don't worry, I'm not going to bother you with details that don't make any diference to your experience. One thing you must rely on is clarity, and I wouldn't give Blackboard a leading role here. Their features have cryptic names, and while this is good for copyright purposes, it doesn't give them the right to confuse users with fancy names for simple operations. We don't have enough time to adopt new vocabulary folks, we're working! And unless you want us to perceive your headings as unrecognized processes, change them!

What do you think about this review? Great Poor

The LMS that never stops improving

Read full review >
Ruth
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 16.02.2018 Company Size: 1-10 Employees Industry: Unavailable

PROS: Blackboard connects plenty of information with plenty of users, that's how it became so popular. The way how it is organized is understandable for everybody, and I know that most teachers rely on navigation 100% to accomplish their tasks. Besides, it is not just about storing data. It is about storing data and keeping it in cloud forever.

CONS: First and foremost, formatting will not be the best one you've seen. Discussion boards are so complicated that even simplest tasks as 'Reply to everyone' turn into challenging struggles against the world and against technology. Newcomers are usualy 'welcomed' like this, in case they're not already terrified by amount of information that is being presented to them. Improvement is good, we all know that, but I sometimes think they are competing against the natural capacity of human brain to adopt information. They give you a new feature, and right when you put 2 and 2 together, they change the basics and shut the website for annoying maintenance. I like them, don't get me wrong, but they know the art of exaggerating. I like them even when they let me hanging for hours, but don't come up with a solution for my problems. I guess that's how our busy digital world works.

What do you think about this review? Great Poor

Learning with Blackboard

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Suzanne
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 15.02.2018 Company Size: More than 100 Employees Industry: Unavailable

PROS: Blackboard makes sharing information simple, because all documents and announcements are on the website, and every user can download them on time. Additionally, I've never been this aware of my progress, since Blackboard allows me to calculate grades in advance, or at least to understand what I've been doing wrong. Miscommunication is minimal, both in cases of teachers and students, and I think this is why the entire college is about to implement Blackboard.

CONS: Not every teacher is using Blackboard, and even the ones that do are somehow reluctant to use allof its features. For instance, there are subject where the teacher sends materials and checks assignments online, but grades in classroom instead. As for my own experience, I could use a simple procedure to access or upload files. Right now, it takes so many clicks that I am actually considering skipping.

What do you think about this review? Great Poor

A tool that can be utilized for course management.

Read full review >
Roman
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 05.02.2018 Company Size: More than 100 Employees Industry: Internet

PROS: Blackboard makes it possible for students to be updated with their current course requirements. It's an ideal approach in downloading lectures, participating in online tests/quizzes, taking part in discussions, and sending in homework. It also lets a student see the work they've handed over. At the same time, it lets them see their current grade.

CONS: Like that of other tools, not all features found within Blackboard software interface are used in every course. Since the lecturer is capable of customizing their course/landing page, it takes a bit of an adjustment when browsing through a wide range of courses. The homepage has a tendency to get cluttered. That would make it even more nice if tools, announcements, and other things are hidden.

What do you think about this review? Great Poor

It’s actually decent. But it can do so much better.

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Troy
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 26.01.2018 Company Size: More than 100 Employees Industry: Unavailable

PROS: Uploading essays and receiving feedback is a cinch. It's fantastic in carrying out its basic functionality. We get to see notifications as well as course details in a convenient manner. Runs on a fairly stable and dependable system.

CONS: At times, it's not precise and simple in finding the things I need. Getting pages refreshed can be a crawl. I'd have to wait for several seconds each and every single time. Only a professior can utilize it since it requires submitting a lot of assignments to him and grading them as quickly as possible.

What do you think about this review? Great Poor

Ideal for sharing docs and college learning.

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Billy
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 21.01.2018 Company Size: More than 100 Employees Industry: Unavailable

PROS: Blackboard is really simple to navigate and utilize. I make use of it in university and for looking into docs offered by tutors and instructors. Docs are really organized well. They can easily be accessed and are downloadable.

CONS: One primary problem with Blackboard is that it can be discouragingly slow in loading new pages or opening up new docs. While this happens occassionally, I tend to observe it happening in larger docs. One bothersome functionality is that, at times, whenever an alert comes up, it won't always disappear after it's been looked into.

What do you think about this review? Great Poor

Its advantages and disadvantages.

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Lila
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 19.01.2018 Company Size: More than 100 Employees Industry: Higher Education

PROS: Blackboard does its job well in managing and planning out a course. It ensures all tools and files of your students are available when needed. It's an awesome course for teaching each semester. It can also be utilizied in teaching a nunber of sections under a single semester.

CONS: Its grade center can be pretty clunky. It could be more user-friendly. It's a bit frustrating for me to not being able to re-arrange assignments in the order of my preference. There are numerous pre-determined orders to pick alhough that's not always a good thing to do.

What do you think about this review? Great Poor

Its LMS is useful for the university that I’m in.

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Santos
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 17.12.2017 Company Size: More than 100 Employees Industry: E-Learning

PROS: Very reliable. It has all the features that I want. A lot of functionality to help expand my options. While the Wiki tool appears to be novel, not a single student was asked to make use of it by other professors. It's difficult to setting up groups.

CONS: It has so mamy functionality. And a lot of them come with cryptic names. I know that it's for copyright reasons to have fancy names in play. If it's actually a functionality in Bb's own platform, does it really have to be in that manner for every name of each functionality? Due to this, I ended up ignoring the things that aren't familiar to me.

What do you think about this review? Great Poor
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Reviewed By Louie Andre
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