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User review of Blackboard

The LMS that never stops improving

- by Ruth

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

Blackboard connects plenty of information with plenty of users, that's how it became so popular. The way how it is organized is understandable for everybody, and I know that most teachers rely on navigation 100% to accomplish their tasks. Besides, it is not just about storing data. It is about storing data and keeping it in cloud forever.

What aspects are problematic or could work better?

First and foremost, formatting will not be the best one you've seen. Discussion boards are so complicated that even simplest tasks as 'Reply to everyone' turn into challenging struggles against the world and against technology. Newcomers are usualy 'welcomed' like this, in case they're not already terrified by amount of information that is being presented to them. Improvement is good, we all know that, but I sometimes think they are competing against the natural capacity of human brain to adopt information. They give you a new feature, and right when you put 2 and 2 together, they change the basics and shut the website for annoying maintenance. I like them, don't get me wrong, but they know the art of exaggerating. I like them even when they let me hanging for hours, but don't come up with a solution for my problems. I guess that's how our busy digital world works.

What specific problems in your company were solved by this product?

Effective communication and performance, that's how I like to put it. I like to remember this sentence even during my semi-efficient experiences. I'm not a person of big gestures, though, I just like to access information in one place, and to follow the progress of my work. Blackboard does that for me.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Unavailable

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

all employees

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.