What are the best aspects of this product?
Blackboard connects plenty of information with plenty of users, that's how it became so popular. The way how it is organized is understandable for everybody, and I know that most teachers rely on navigation 100% to accomplish their tasks. Besides, it is not just about storing data. It is about storing data and keeping it in cloud forever.
What aspects are problematic or could work better?
First and foremost, formatting will not be the best one you've seen. Discussion boards are so complicated that even simplest tasks as 'Reply to everyone' turn into challenging struggles against the world and against technology. Newcomers are usualy 'welcomed' like this, in case they're not already terrified by amount of information that is being presented to them. Improvement is good, we all know that, but I sometimes think they are competing against the natural capacity of human brain to adopt information. They give you a new feature, and right when you put 2 and 2 together, they change the basics and shut the website for annoying maintenance. I like them, don't get me wrong, but they know the art of exaggerating. I like them even when they let me hanging for hours, but don't come up with a solution for my problems. I guess that's how our busy digital world works.
What specific problems in your company were solved by this product?
Effective communication and performance, that's how I like to put it. I like to remember this sentence even during my semi-efficient experiences. I'm not a person of big gestures, though, I just like to access information in one place, and to follow the progress of my work. Blackboard does that for me.
Are you a current user of this product?
Yes
What is your role with this product?
How long have you been using this product?
1-3 years
What is your company size?
1-10 Employees
What is your industry?
Unavailable
How many people in your company actively use this product?
all employees
How long is your contract with the vendor?
Less than 1 year
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