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User review of Blackboard

University user

- by Rene

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

I happen to like it and not like it, but I think the first one more. I mean, one has to be grateful for full feature-coverage even when some features prove to be imperfect. I didn't expect rocket science (unlike some colleagues whose reviews I read), so I am not going to complain too much. OK, so the pro package: You will enjoy a diverse digital environment that does stuff your way; You'll assign tasks in a productive way; You will grade online. Outside these, everything can be a challenge. I was comparing BB to software I used before (TWEN and DesireToLearn) and the final result leaned in favor of the first.

What aspects are problematic or could work better?

I could say many stuff here, but don't worry, I'm not going to bother you with details that don't make any diference to your experience. One thing you must rely on is clarity, and I wouldn't give Blackboard a leading role here. Their features have cryptic names, and while this is good for copyright purposes, it doesn't give them the right to confuse users with fancy names for simple operations. We don't have enough time to adopt new vocabulary folks, we're working! And unless you want us to perceive your headings as unrecognized processes, change them!

What specific problems in your company were solved by this product?

Back at the Uni, we use Blackboard for undergrad, grad, master, and doctoral programs. The program is good, but challenging, and I didn’t imagine it any other way. We worked hard to shift from papers to computers, and from computers to WWW, and this somehow calms me that hybrid classes are something we can deal with it. It lifts me to heaven and it pushes me to the bottom: both ways, I can't imagine working without it anymore.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

User

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

several employees

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.