We are very satisfied with the product!

What are the best aspects of this product?

We feel nothing but gratitude towards the Blackboard team, because they produced this marvelous software to deal with the needs of our education programs. We are a college with roughly 80 students, and we were looking for a product that will improve their overall experience of studying here. I think that the most considerable advantage to using Blackboard is relying on their customer support, even if we contacted them just a couple of times during the last 5 years.

What aspects are problematic or could work better?

Pluses are more than minuses, but you need an overview on drawbacks before you purchase it. Count that the moible platform is not amazingly integrated (I guess coding went wrong), and that affects both speed and quality. The worst scenario is trying to download content on a mobile device. The second drawback I'd like you to pay attention to is that bad connection can have devastating effects. However, I can justify everything because I know how hard they're working to make it better, knowing at the same time that this is a small discomfort compared to the general quality of the product. Balckboard is definitely not one of those programs that fail to work half of the time.

What specific problems in your company were solved by this product?

80 students is a lot, so we admire the capacity of Blackboard to deal with so many accounts, documents, discussions, and classes in general. Just to mention, online classes are awesome because they involve users even when such are not physically able to attend. Having international experts over to host a lecture is an additional benefit.

Are you a current user of this product?

Yes