- Home Knowledge Management Software Bloomfire Excellent Knowledge Management System, Bad API
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User review
of Bloomfire
Excellent Knowledge Management System, Bad API
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by Wanda
USER SATISFACTION
RECOMMENDATION Quite likely
5 out of 7
COST EFFICENCY Good
5out of 7
OVERALL IMPRESSION ok
3out of 5
EASE OF USE ok
3out of 5
CUSTOMER SUPPORT ok
3out of 5
PROS & CONS
What are the best aspects of this product?
Bloomfire is a very effective tool when it comes to oganizing and categorizing information. This allows for quick and easy access to information for all team members. The features are so useful, especially the part where we can associate a certain region to a certain topic.
What aspects are problematic or could work better?
It's impossible to copy posts via API. Documentation is also a problem with the content API.
What specific problems in your company were solved by this product?
Bloomfire resolved our challenges in getting communications out to our agents the fastest way possible.
Are you a current user of this product?
Yes
USER DETAILS
What is your role with this product?
- I manage other people who use it
How long have you been using this product?
Less than 1 year
COMPANY DETAILS
What is your company size?
More than 100 Employees
What is your industry?
Computer Games
USAGE & IMPLEMENTATION
How many people in your company actively use this product?
all employees
PRICING & COSTS
How long is your contract with the vendor?
1 year
