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Bloomfire REVIEW

Collaboration Software

12 user reviews
USER SATISFACTION 100%
OUR SCORE 8.4

What is Bloomfire?

Bloomfire is an enterprise knowledge and collaboration platform that taps the collective wisdom of your employees or customers. It is a knowledge base designed to engage users in open, honest knowledge sharing to make the company more innovative and profitable. Bloomfire works by capturing, archiving, and growing the knowledge that already exists within your organization.

Bloomfire captures the expertise of the people you work with. It learns what is most relevant to you and delivers the content you require to get work done.

Overview of Bloomfire Benefits

Bloomfire is social knowledge network software that helps people get their jobs done. The platform recognizes that in most organizations, knowledge is siloed. It sits on hard drives and in the minds of the organization’s employees. Bloomfire helps to organize knowledge and expertise, and make it accessible and shareable with the people that need it most.

Bloomfire is used primarily for sales enablement, customer support, and social learning.

Key differentiators include:

  • Access from anywhere (desktop, mobile, tablet)
  • Any application (embed in Salesforce, ZenDesk, etc. or use standalone)
  • Content and answers: Robust search for the content you need, when you need it. And a quality Q&A engine
  • Curation: Statistics provide information on what content is and isn’t being used so you can ensure all content is relevant to your users
  • Engagement: Bloomfire’s easy interface and leaderboards encourage engagement
  • Segmentation: Organize groups by geography, job function, or interest
  • Speed: Fast implementation

Overview of Bloomfire Features

  • “Your Feed” brings you relevant content
  • Analytics and reports
  • API and single sign-on
  • Authoring tools
  • Customizable
  • Effortless content organization
  • Email and in-app notifications
  • Gamification
  • Mobile apps (Android, iPhone)
  • Multimedia content sharing
  • Role-based management, content moderation
  • Salesforce and Google Apps integration
  • Supports video, modules, presentations and more
  • Unlimited groups and sub-communities

What Problems Will Bloomfire Solve?

1. Sales enablement: Bloomfire makes it easy for companies to give simple access to the sales tools today’s sales teams need to do their job, whether at onboarding or further down the line. Search is simple. And sharing information via a post about how a sales rep got a deal is a snap. You can share video and each word in the video is searchable, making retrieval simple

2. Customer support: Bloomfire’s Q&A tool makes knowledge acquisition simple, acting as a knowledge base, combined with social tools for sharing information. And Bloomfire can be used as a self-help tool for customer service as well

3. Social learning: In large organizations, organized training only gets employees so far. They need easy access to the information they need day to day to get their jobs done. That’s where Bloomfire helps, connecting employees with content, people, and tools they need to be successful.

Bloomfire Position In Our Categories

Position of Bloomfire in our main categories:

100

Bloomfire is one of the top 100 Collaboration Software products

20

Bloomfire is one of the 20 Knowledge Management Software products

20

Bloomfire is one of the top 20 Mind Mapping Software products

100

Bloomfire is one of the 100
Collaboration Software products

20

Bloomfire is one of the 20
Knowledge Management Software products

20

Bloomfire is one of the 20
Mind Mapping Software products


Bloomfire is also listed in the following subcategories:

Category:Position:Category:Position:
Document Management Software#20
Category:Position:
Document Management Software#20

Since each enterprise has unique business needs, it is sensible for them to refrain from seeking a one-size-fits-all ideal software system. Needless to say, it would be futile to try to find such an app even among widely used software applications. The smart thing to do would be to catalog the various vital aspects that need consideration such as main features, budget, skill levels of workers, company size etc. Then, you should do your groundwork thoroughly. Read some Bloomfire reviews and investigate each of the other apps in your shortlist in detail. Such in-depth homework can make sure you discard ill-fitting platforms and zero in on the system that presents all the elements you need for business success.

How Much Does Bloomfire Cost?

Bloomfire Pricing Plans:
Free trial
25 users
$450/month

Bloomfire pricing increases with your team size and the advanced features you require. You can get started for $450/month for 25 users. Contact Bloomfire to get a quote for the features your team needs.

Key Features

  • Team knowledge sharing
  • Artificial intelligence engine
  • Team collaboration
  • Reporting and analytics
  • Unlimited storage
  • Integrations
  • Stellar support
  • iOS and Android apps

Advanced Features

  • Integrations with Salesforce & Zendesk
  • Dedicated stellar support
  • Single Sign-On (SSO)
  • Advanced content sharing
  • White labeling
  • Custom mobile app

User Satisfaction

We realize that when you make a decision to buy Collaboration Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Bloomfire reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Bloomfire. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

5

NEGATIVE SOCIAL MENTIONS

0

Video

Technical details

Devices Supported
  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
Language Support
  • English
Pricing Model
  • Annual Subscription
Customer Types
  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE
  • TRAINING
  • TICKETS

What are Bloomfire pricing details?

Bloomfire Pricing Plans:
Free trial
25 users
$450/month

Bloomfire pricing increases with your team size and the advanced features you require. You can get started for $450/month for 25 users. Contact Bloomfire to get a quote for the features your team needs.

Key Features

  • Team knowledge sharing
  • Artificial intelligence engine
  • Team collaboration
  • Reporting and analytics
  • Unlimited storage
  • Integrations
  • Stellar support
  • iOS and Android apps

Advanced Features

  • Integrations with Salesforce & Zendesk
  • Dedicated stellar support
  • Single Sign-On (SSO)
  • Advanced content sharing
  • White labeling
  • Custom mobile app

What integrations are available for Bloomfire?

  • Box
  • Dropbox
  • Salesforce
  • Office 360
  • Sharepoint

User reviews


User reviews in total: 12

8
3
1
0
0

Average Rating:

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The most favorable review

Doyle

1 month ago


Pros: The platform is very user-friendly and versatile that we can use it for several learning and consuming preferences. What I love the most is the searcha functionaity and the mobility app. I also want to say that their customer service is very very excellent. They really care about their clients and it shows in their responsiveness and flexibility.

Cons: Nothing wrong with the software. I just wish they roll out with the developments faster.

The least favorable review

Wanda

2 months ago


Pros: Bloomfire is a very effective tool when it comes to oganizing and categorizing information. This allows for quick and easy access to information for all team members. The features are so useful, especially the part where we can associate a certain region to a certain topic.

Cons: It's impossible to copy posts via API. Documentation is also a problem with the content API.

Published 1 month ago
Verified
user
The platform is very user-friendly and versatile that we can use it for several learning and consuming preferences. What I love the most is the searcha functionaity and...



What do you think about this review? Great Poor
Published 2 months ago
Verified
user
Bloomfire's search functionality is quite impressive. It is so powerful that I can easily find the information and materials I want using titles, categories, and tags. We...



What do you think about this review? Great Poor
Published 2 months ago
Verified
user
Bloomfire is a very effective tool when it comes to oganizing and categorizing information. This allows for quick and easy access to information for all team members. The...



What do you think about this review? Great Poor
Published 8 months ago
Verified
user
Bloomfire is very useful in creating community portals and once you seed it with all the information, project members will flock to it and start contributing. If...



What do you think about this review? Great Poor
Published 8 months ago
Verified
user
Bloomfire has a very clean, uncluttered visual layout. The built-in analytics is also a feature I find very useful.



What do you think about this review? Great Poor
Published 9 months ago
Verified
user
I love how they made the layout to be very navigable and well developed. In our industry, we are fully aware of tags and their value. It is so much useful that Bloomfire...



What do you think about this review? Great Poor
Published 10 months ago
Verified
user
Bloomfire gathers and organizes knowledge much akin to a card in an index file. Every information can stand on its own. The search feature is so robust that it is so easy...



What do you think about this review? Great Poor
Published 10 months ago
Verified
user
Bloomfire gives us the ability to make live content very accessible within a controlled environment. Primarily, Bloomfire is used as a training resources for our sales...



What do you think about this review? Great Poor
Published 10 months ago
Verified
user
Bloomfire bridges gaps between communities and helps them to stay in touch. On top of that, the user interface is so refereshing and provides a new feel and look on...



What do you think about this review? Great Poor
Published 10 months ago
Verified
user
Bloomfire is simple, robust, mature, and cost effective. The system has proven effective for a number of business functions, ranging from sales, marketing, training, HR,...



What do you think about this review? Great Poor

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