I like BMC FootPrints

What are the best aspects of this product?

I like that I'm able to access my students' tech-related issues quite conveniently.

What aspects are problematic or could work better?

One or two follow-up emails would be enough, instead of a barrage of emails that tend to flood my inbox.

What specific problems in your company were solved by this product?

Convenience in terms of being able to promptly fix my students' tech-related issues even when I am in a remote location.

Are you a current user of this product?

Yes