ABSOLUTE WASTE OF MONEY AND TIME. TOTAL MISREPRESENTATION.

What are the best aspects of this product?

The product is easy to navigate/use and has a pleasant user face.

What aspects are problematic or could work better?

The CEO is rude, unhelpful and dishonest. He has mis-represented his product by stating that it integrates with zoom, but does not state a crucial point that it does not integrate with all zoom licenced accounts. His support team were non-existent, often not replying for over 7 days. They are ill equipped as they provided incorrect information. I was initially advised i'd be refunded because of their error, but the CEO decided to act dishonourably. Avoid like the plague.

What features/services would you like to see in future versions of this product?

A support team that can respond within 24 hours. A CEO that can take responsibility for his errors and misrepresentations and treat his "customers" fairly. Sadly I don't believe that will ever happen, irrespective of what version you use.

What specific problems in your company were solved by this product?

None. In fact it cost us a small fortune. We were informed of a refund and to wind the account down as we could not make it work for us and they had no workaround. We had to move to Calendly (massive inconvenience and disruption) which is an amazing product that functions/integrates just fine with all types of licenced zoom accounts. . . We are a non-profit charitable community group that ended up paying double for a scheduling assistant that worked for our needs.

Are you a current user of this product?

Yes