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Bookafy Review

Bookafy
Our score: 8.0 User satisfaction: 100%

What is Bookafy?

Bookafy is an online appointment scheduling solution designed to help small businesses provide online appointment booking services to their clients as well as scheduling services for their employees. The software is created to simplify the scheduling process for business owners and administrators so that they can remove the stress that comes with managing calendars and appointments via automation of a number of related processes, such organizing dates and confirming appointments among other things. The system is highly customizable to suit your every need, making it very intuitive. And what’s good about this feature is that you can handle all your appointments online. Although the users can set up the system by themselves, the vendor offers to do it for them free of charge.

Bookafy can be easily deployed on various web browsers, operating systems, and mobile platforms (Mac, iPhones, iPads, Android, Chrome, Safari, Firefox, and even Internet Explorer). The cloud-based software runs on secure servers through Amazon AWS, which means users don’t have to deal with all the technical aspects of this system. Other prominent features include staff scheduling, link and code generation for new appointments, an API key for Zoom payments and staff access so that they can view their schedules whenever, and wherever they need to.

On top of that, it is extremely well-integrated with a variety of third-party apps and systems (Smartlist, MailChimp, Facebook, and so on), to ensure an impeccable data migration experience in literally every software architecture.

Overview of Bookafy Benefits

Bookafy is your total online booking software, sporting a very extensive feature set that is sure to benefit growing organizations. These features and functionalities are so powerful that they could only result in myriad benefits for both individual users and organizations. Here are some of them:

Intuitive Interface

Bookafy’s interface is not only designed to face customers but is also easy to use as it can be customized to suit your requirements. But what sets it apart from other apps of its kind is its 2-sync offering with Outlook, Office 365 and Google Calendar.

Online Appointment

The software is packed with features that are aimed at making an easy task of online appointment scheduling for small players. These features are designed to cater to just about any type of user, including sales staff, businesses, non-profits, and even schools, to name a few. You can book appointments using user availability as a basis, eliminating the need for phone calls and email tags.

Staff Scheduling

Using the solution, you can come up with custom staff schedules, keeping them organized in a single location for easier management. What’s more, the system automatically provides codes and links for each and every new appointment so that you no longer have to switch in between apps. You can likewise view who’s manning your office while accepting payments from a single console.

Mobile Booking/Customer Database

The system does not only benefit users, but it also makes life a little easier for your clients as they can use it to book appointments using their laptops, desktop computers or tablets. Its ability to store customer information and profiles enables it to provide insights into your clientele, allowing you to improve your service.

Payment Processing

Bookafy has robust payment processing capabilities. Using the platform, you can accept payments via an Authorize.net account sans the required programming as it comes with an API key. Payments made through Stripe at the time of booking can likewise be handled by the system, all you have to do is create a Stripe account and off you go.

Automated Alerts and Custom Messaging

In case you want to communicate with long lost customers, the system can generate custom messages that can also be used to offer new products and service packages. If you want, you may also set the system to request customer reviews automatically. Bookafy can also send event- and holiday-based messages.

Powerful Integrations

With Bookafy, you can embed a link from your website to your private subdomain or better yet do the same directly to your website using IFrame. Such is the most direct and hassle-free method for scheduling integration. In addition, all appointments can be synced in between Google Calendar and Bookafy. Its integration with MailChimp, meanwhile, automatically syncs all client data to the app. And as a bonus, the vendor provides websites to those who do not have existing ones. This way customers can access their data and be able to schedule their own appointments.

Overview of Bookafy Features

  • Staff Access
  • Unlimited Users
  • GoToMeeting
  • Customer Reviews
  • Online Appointments
  • Google 2-Way Sync
  • Administrator Access
  • Mail Chimp Integration
  • Free Website
  • Recurring Appointments
  • Staff Scheduling
  • Custom API
  • Constant Contact Integration
  • Outlook 2-Way Sync
  • SMS Text Alerts
  • Custom Fields
  • Mobile Booking
  • Import Customers
  • Instant Notifications
  • Free Setup Support

What Problems Will Bookafy Solve?

1) General Online Appointment Scheduling

Bookafy is an online appointment setting solution suitable to all kinds of businesses. That is why you can count on it to help you manage your bookings, regardless of your industry.

2) Skill-based Routing

Bookafy assigns customers to the individuals with the right skill set automatically. This means that clients only have to choose their preferred time and the application takes care of the rest.

3) Language & Time Zone Settings

Bookafy makes it easier to receive appointments from customers in different time zones and who are speaking different languages. The solution can support more than 30 localizations, making the navigation of its interface seamless.

Awards & Quality Certificates

An award given to products that have recently entered the market but are already becoming very popular
This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.

Bookafy Position In Our Categories

Position of Bookafy in our main categories:

TOP 50

Bookafy is one of the top 50 Appointment Scheduling Software products

TOP 50

Bookafy is one of the 50 Online Booking Software products

If you are considering Bookafy it may also be beneficial to analyze other subcategories of Appointment Scheduling Software collected in our base of B2B software reviews.

There are trendy and widely used systems in each software category. But are they essentially the best fit for your organization’s unique needs? A market-leading software product may have thousands of customers, but does it present what you need? For this reason, do not blindly spend on popular systems. Read at least a few Bookafy Appointment Scheduling Software reviews and consider the elements that you wish to have in the software such as the price, main features, available integrations etc. Then, select a few solutions that fit your requirements. Check out the free trials of these apps, read online comments, get explanations from the maker, and do your research thoroughly. This in-depth homework is certain to assist you find the best software application for your organization’s special needs.

How Much Does Bookafy Cost?

Bookafy Pricing Plans:

Free Trial

Free

$0

Pro

$7/user per month

Enterprise

$11/user per month

Bookafy has two options for enterprise pricing and a free version. The details for these packages are written below to help you determine the best plan for your business.

Free – Free

  • Unlimited Appointments
  • Unlimited Appointment Types
  • Configurable Booking Page
  • Custom Appointment Times
  • Automated Time Zone Setting
  • Automated Review Request
  • Email Reminders & Confirmations
  • Redirect URL
  • Any Website Embed
  • WordPress Plugin
  • Iframe Integration
  • Button Pop-up Integration
  • Email Support

Pro – $7.00/user/month

  • All Free Features
  • Multiple Users
  • Multiple Staff Booking
  • Group Events & Classes
  • SMS Reminders
  • Skill-based Appointment Routing
  • User Booking Page
  • Custom Email Messages
  • Google Calendar Integration
  • iCal Integration
  • Microsoft Exchange Integration
  • Online Payment Gateway Integration
  • MailChimp Integration
  • GoToMeeting with Dynamic URL
  • Zoom with Dynamic URL

Enterprise – $11.00/user/month

  • All-Pro Features
  • Customer Social Profile Display
  • Custom Button Design
  • Zapier Integration
  • HubSpot Integration
  • Pipedrive Integration
  • Salesforce Integration
  • Zoho CRM Integration
  • Freshdesk Integration
  • 24 Sessions Integration
  • Exchange Connect
  • Custom API Development
  • Custom Integrations
  • Custom User Interface
  • Phone Support
  • Dedicated Support Representative
  • On-site Training Availability

User Satisfaction

Positive Social Media Mentions 5
Negative Social Media Mentions 0

We realize that when you make a decision to buy Appointment Scheduling Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Bookafy reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Bookafy. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Screenshots

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
  • Windows Mobile

Deployment

  • Cloud Hosted
  • Open API

Language Support

  • English
  • Chinese
  • German
  • Hindi
  • Japanese
  • Spanish
  • French
  • Russian
  • Italian
  • Dutch
  • Portugese
  • Polish
  • Turkish
  • Swedish

Pricing Model

  • Free
  • Monthly payment

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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Bookafy Comparisons

Bookafy user reviews

Bad experience

Read full review >
thibault Puyf
1/5

Overall Impression

1/5

Customer Support

1/5

Value for Money

1/5

Ease of Use

Published on: 03.06.2019 Company Size: 1-10 Employees Industry: Photography

What are Bookafy pricing details?

Bookafy Pricing Plans:

Free Trial

Free

$0

Pro

$7/user per month

Enterprise

$11/user per month

Bookafy has two options for enterprise pricing and a free version. The details for these packages are written below to help you determine the best plan for your business.

Free – Free

  • Unlimited Appointments
  • Unlimited Appointment Types
  • Configurable Booking Page
  • Custom Appointment Times
  • Automated Time Zone Setting
  • Automated Review Request
  • Email Reminders & Confirmations
  • Redirect URL
  • Any Website Embed
  • WordPress Plugin
  • Iframe Integration
  • Button Pop-up Integration
  • Email Support

Pro – $7.00/user/month

  • All Free Features
  • Multiple Users
  • Multiple Staff Booking
  • Group Events & Classes
  • SMS Reminders
  • Skill-based Appointment Routing
  • User Booking Page
  • Custom Email Messages
  • Google Calendar Integration
  • iCal Integration
  • Microsoft Exchange Integration
  • Online Payment Gateway Integration
  • MailChimp Integration
  • GoToMeeting with Dynamic URL
  • Zoom with Dynamic URL

Enterprise – $11.00/user/month

  • All-Pro Features
  • Customer Social Profile Display
  • Custom Button Design
  • Zapier Integration
  • HubSpot Integration
  • Pipedrive Integration
  • Salesforce Integration
  • Zoho CRM Integration
  • Freshdesk Integration
  • 24 Sessions Integration
  • Exchange Connect
  • Custom API Development
  • Custom Integrations
  • Custom User Interface
  • Phone Support
  • Dedicated Support Representative
  • On-site Training Availability

What integrations are available for Bookafy?

Bookafy can integrate with different kinds of work apps. The following are only a few examples:

  • Microsoft Exchange
  • Microsoft Outlook
  • iCloud
  • Google Calendar
  • Salesforce
  • Zoom
  • GoToMeeting
  • 24 Sessions
  • Zoho
  • HubSpot
  • MailChimp
  • Freshdesk
  • Pipedrive
  • Zapier

For a complete list of supported platforms, visit the website or contact support.

Bookafy average rating:

Average score
1/5 (1 user reviews)
1/5

Overall Impression

1/5

Customer Support

1/5

Value for Money

1/5

Ease of Use

Write your own review of this product

ADD A REVIEW

The most favorable review

thibault Puyf

PROS: I only used this product for few days. It was not enought complete according to my business. I bought bookle plugin instead that I find much better and much cheaper.

CONS: I regret the service of this compagny. I used Bookafy during less than a week because I wasn't interested about this product and I never ever went back on this site for 6 month. I just realize that during 6 month I was charged every month. I say I realize that because during these previous 6 month I never ever received a payment notification like any other online service. Not only that you receive no email but there is no way on the plateform to get an invoice or receipt. No payment notification and no invoice is not what I call a serious compagny. I fell i'm being riped off.

Reviewed 4 months ago

Read full review >

The least favorable review

thibault Puyf

PROS: I only used this product for few days. It was not enought complete according to my business. I bought bookle plugin instead that I find much better and much cheaper.

CONS: I regret the service of this compagny. I used Bookafy during less than a week because I wasn't interested about this product and I never ever went back on this site for 6 month. I just realize that during 6 month I was charged every month. I say I realize that because during these previous 6 month I never ever received a payment notification like any other online service. Not only that you receive no email but there is no way on the plateform to get an invoice or receipt. No payment notification and no invoice is not what I call a serious compagny. I fell i'm being riped off.

Reviewed 4 months ago

Read full review >

More reviews from 1 actual users:

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  • Most negative

Bad experience

Read full review >
thibault Puyf
1/5

Overall Impression

1/5

Customer Support

1/5

Value for Money

1/5

Ease of Use

Published on: 03.06.2019 Company Size: 1-10 Employees Industry: Photography

PROS: I only used this product for few days. It was not enought complete according to my business. I bought bookle plugin instead that I find much better and much cheaper.

CONS: I regret the service of this compagny. I used Bookafy during less than a week because I wasn't interested about this product and I never ever went back on this site for 6 month. I just realize that during 6 month I was charged every month. I say I realize that because during these previous 6 month I never ever received a payment notification like any other online service. Not only that you receive no email but there is no way on the plateform to get an invoice or receipt. No payment notification and no invoice is not what I call a serious compagny. I fell i'm being riped off.

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Reviewed By Louie Andre
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