Easy to use and with lots of room to grow

What are the best aspects of this product?

I really think it's great that the payment screens for this software are really user-friendly and quick at processing. Having this at the point of sale has really made the transaction move along much faster and just has made for a quicker moving work environment.

What aspects are problematic or could work better?

I do really like the features that deal with payment and retail processing but I also have to point out that the other areas of the software are not as user-friendly and often has glitches. There are also features that really shouldn't have made it to the final product in the first place. Why can I delete an appointment if the one who booked it doesn't show up? I also can't client profile notes that I've added, and that's a really simple mistake that should have been avoided if you ask me.

What specific problems in your company were solved by this product?

It has really made it possible for us to check out appointments wherever they may be, thanks to the app. They can even immediately see changes made in real-time, so it has really minimized miscommunications in our business.

Are you a current user of this product?

Yes