Booker Review

PROS: I really like so many things about this software. For one thing, I can integrate it really easily into my own site. I didn't have to deal with a steep learning curve when learning how to use it. I can also customize it to suit my business needs, like with how many products I currently have in stock, setting up reorders so I always have inventory, and even establishing rapport with customers. It has really just been a great tool all around.

CONS: I do have to admit that setting this up can be a little daunting because there's a lot of moving pieces that I need to be on top of. But I really don't think it outweighs all the positives my business gets from it.

PROS: It's got so many features that it's hard not to be impressed. It has a really great overview where I can look at schedules, sales, bookings, and a lot of other information, and all in real time. I can also determine who gets to access which, and that really helps with keeping information secure. There are a variety of reports I can use as well. On top of it all, this software is just really easy to use, and I didn't really have to deal with a steep learning curve.

CONS: I've encountered some issues when I try logging in on when I'm using a mobile device. It's something I haven't encountered when I use it on the desktop. As for the desktop version, I've had instances where it crashes on me at particularly hectic hours. I've also had an issue when I print out gift certificates. It should be valid in multiple locations but only the issuing location is displayed. I'd really like this even more if they improved on these aspects.

PROS: I really think it's great that the payment screens for this software are really user-friendly and quick at processing. Having this at the point of sale has really made the transaction move along much faster and just has made for a quicker moving work environment.

CONS: I do really like the features that deal with payment and retail processing but I also have to point out that the other areas of the software are not as user-friendly and often has glitches. There are also features that really shouldn't have made it to the final product in the first place. Why can I delete an appointment if the one who booked it doesn't show up? I also can't client profile notes that I've added, and that's a really simple mistake that should have been avoided if you ask me.

PROS: One thing I really appreciate about this is that a lot of it is very customizable. I can really tailor it to fit the needs of my business, which is really reassuring on my end.

CONS: There are some improvements that the software could have. There isn't an option to just modify an appointment and have that change be sent to the customer. I actually have to cancel and then rebook the client. Maybe if it was possible to just send an e-mail confirmation manually, I wouldn't have to go through all that trouble.

PROS: I love, love, love how organized this software makes appointments look. There are a number of different options on how you can organize your calendar, such as color coordinating, for instance. It's also really user-friendly. I can add a schedule pretty easily, and I only need to click on a button to add a customer. It's also really easy to search for customer names, as well as to jump to different dates on the calendar. It has just made everything at work flow so smoothly si there's little stress all around.

CONS: Improvements can really be done on the user design. When we make appointments for multiple employees, all of that is squished on one side of the interface. Fixing that would really make things look better and easy on the eyes. I also think it would really be useful if I didn't have to leave the main page to add a customer. They really should have that option there.