It’s easy to use software but comes with some hitches

What are the best aspects of this product?

It's got so many features that it's hard not to be impressed. It has a really great overview where I can look at schedules, sales, bookings, and a lot of other information, and all in real time. I can also determine who gets to access which, and that really helps with keeping information secure. There are a variety of reports I can use as well. On top of it all, this software is just really easy to use, and I didn't really have to deal with a steep learning curve.

What aspects are problematic or could work better?

I've encountered some issues when I try logging in on when I'm using a mobile device. It's something I haven't encountered when I use it on the desktop. As for the desktop version, I've had instances where it crashes on me at particularly hectic hours. I've also had an issue when I print out gift certificates. It should be valid in multiple locations but only the issuing location is displayed. I'd really like this even more if they improved on these aspects.

What specific problems in your company were solved by this product?

Thanks to this tool, our company has been able to look at overall figures, appointments, and sales remotely. That's a really big deal because now I can look at it even when I'm on the go. I'm even able to correct things if I have to, and that's really been a big help.

Are you a current user of this product?

Yes