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User review of BookSteam

Affordable scheduling solution that you can trust

- by Meghan

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
4out of 7
Acceptable
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

Wonderful and highly flexible cloud-based tool for managing schedules, calendars and newsletters. It lets me give gift certificates to our patients as a bonus for their loyalty in getting our services. This helps us fully control certain processes for managing our patients as well.

What aspects are problematic or could work better?

It has insufficient compatibilities with other platforms; thus, we had some difficulties integrating it into our website. However, the user support team has efficiently helped us solve such a problem.

What specific problems in your company were solved by this product?

We are greatly happy with what its free trial version can do, such as letting us store and manage data instantly, as well as implement important tweaks for storing all our patient information in one place. We’ve done all even if we only have a limited time before the free trial expires. It also comes with a convenient scheduling system, as well as emails and SMS alerts. And its intuitive platform has greatly boosted our operational efficiency that even our patients have happily noticed on their end.

Are you a current user of this product?

Yes

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Hospital & Health Care

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.