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BookSteam Review

BookSteam
Our score: 8.0 User satisfaction: 100%

What is BookSteam?

BookSteam is a cloud-based, robust yet flexible online appointment scheduling app. It can be used to schedule and manage appointments, workshops, classes, and services online, at any time of the day or night. The app has helped thousands of companies around the world to eliminate the trouble of conventional paper booking. BookSteam offers a 30-day free trial to help potential customers gauge the app’s efficiency.

Overview of BookSteam Benefits

Appointment-based companies of all sizes (from massage therapists to big-box enterprises and stores) can use BookSteam’s booking platform to manage scheduling and scale up their business. Unlimited business administrators can set up schedules for employees, customize account details, and create multiple office locations.

Your clients can use online payments to book their appointment with their card. You can integrate the app’s scheduling widget with your website and start accepting bookings. BookSteam is used by a range of businesses including physical therapists, yoga and pilates studios, hotel and resort spas, and hair and nail salons.

Overview of BookSteam Features

  • 24/7 booking
  • Advanced business stats
  • Appointment scheduling
  • ‘Book now’ button
  • Calendar synchronization
  • Class scheduling
  • Client database builder
  • Client management tools
  • Client payments
  • Color-coded time blocks
  • Customer reviews
  • Easy-to-use calendar
  • Email and SMS notifications
  • Facebook integration
  • Free business web page
  • Multiple locations
  • Security and privacy
  • Separate staff access

BookSteam Position In Our Categories

Keeping in mind companies have distinctive business demands, it is rational they avoid buying an all-in-one, “perfect” software product. Just the same, it would be futile to try to pinpoint such application even among popular software systems. The sensible thing to do is to take note of the several chief functions which call for a investigation such as critical features, costing, technical skill levels of the employees, company size, etc. Thereafter, you must perform your product research to a full extent. Go over some BookSteam reviews and explore each of the software solutions in your list in detail. Such well-rounded product investigation guarantee you keep away from mismatched applications and subscribe to the system that meets all the function your company requires to achieve growth.

Position of BookSteam in our main categories:

TOP 50

BookSteam is one of the top 50 Appointment Scheduling Software products

If you are interested in BookSteam it may also be beneficial to investigate other subcategories of Appointment Scheduling Software listed in our base of B2B software reviews.

Companies have diverse wants and requirements and no software platform can be perfect in such a scenario. It is useless to try to find a perfect out-of-the-box software app that fulfills all your business needs. The smart thing to do would be to customize the solution for your unique wants, staff member skill levels, finances, and other aspects. For these reasons, do not rush and pay for well-publicized trendy solutions. Though these may be widely used, they may not be the ideal fit for your specific needs. Do your groundwork, check out each short-listed platform in detail, read a few BookSteam Appointment Scheduling Software reviews, contact the maker for explanations, and finally choose the product that provides what you require.

How Much Does BookSteam Cost?

BookSteam Pricing Plans:

Free Trial

Solo

$19.95/month

Small

$29.95/month

Medium

$39.95/month

Large

$69.95/month

BookSteam offers 4 plans:

Solo

  • $19.95/month
  • 1 staff member
  • 1 location

Small

  • $29.95/month
  • Up to 5 staff members
  • Up to 5 locations

Medium

  • $39.95/month
  • Up to 10 staff members
  • Up to 10 locations

Large

  • $69.95/month
  • Up to 25 staff members
  • Up to 20 locations

Features of all the plans:

  • All premium features
  • Class/group scheduling
  • Unlimited administrators
  • Unlimited appointments
  • Unlimited customers
  • Unlimited services
  • Website integration

Start your Booksteam free trial here

User Satisfaction

Positive Social Media Mentions 5
Negative Social Media Mentions 0

We realize that when you make a decision to buy Appointment Scheduling Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and BookSteam reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with BookSteam. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Monthly payment

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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BookSteam Comparisons

BookSteam user reviews

Couldn’t recommend it more!

Read full review >
Carlton
4/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 06.10.2019 Company Size: More than 100 Employees Industry: Cosmetics

Great tool to save time

Read full review >
Rochelle
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 06.10.2019 Company Size: More than 100 Employees Industry: Computer and Network Security

The structure is simple, but all features are there

Read full review >
Margaret
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 12.09.2019 Company Size: More than 100 Employees Industry: Health, Wellness & Fitness

What are BookSteam pricing details?

BookSteam Pricing Plans:

Free Trial

Solo

$19.95/month

Small

$29.95/month

Medium

$39.95/month

Large

$69.95/month

BookSteam offers 4 plans:

Solo

  • $19.95/month
  • 1 staff member
  • 1 location

Small

  • $29.95/month
  • Up to 5 staff members
  • Up to 5 locations

Medium

  • $39.95/month
  • Up to 10 staff members
  • Up to 10 locations

Large

  • $69.95/month
  • Up to 25 staff members
  • Up to 20 locations

Features of all the plans:

  • All premium features
  • Class/group scheduling
  • Unlimited administrators
  • Unlimited appointments
  • Unlimited customers
  • Unlimited services
  • Website integration

Start your Booksteam free trial here

What integrations are available for BookSteam?

You can integrate BookSteam’s scheduling widget with your existing website and start accepting bookings.

BookSteam average rating:

Average score
5/5 (3 user reviews)
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Write your own review of this product

ADD A REVIEW

The most favorable review

Rochelle

PROS: With booksteam.com we no longer have any scheduling limitations. As a matter of fact, we do scheduling online, and this tool was the right way to start doing it. We were comparing it to 5 or 6 similar programs, but none was this easy and full of productive features. We also love the modern design, and the fact that it supports credit card processing via stripe.

CONS: So far, there was absolutely nothing to dislike, I can’t even think of improvements. I just hope they're not going to mess up something, I really like the tool.

Reviewed 6 months ago

Read full review >

The least favorable review

Carlton

PROS: The company is one hell of a partner, they did an awesome job with this product, and they're continuing to deliver results! I am in love with their work and their responsiveness, because in the 2 years that I'm actually using the program they didn't fail to reply. Not even once! Needless to say, the program is packed with useful features, all of them relevant to my business and my goals. Once a user makes an appointment, he/she is automatically notified that the appointment date is approaching (emails, SMSs, etc). Would you believe me if I told you that 95% of them actually show up?

CONS: There is one thing I don't like, and that's that I can't transform a blocked time-slot into an appointed one unless I cancel it first. A feature like that would be amazing.

Reviewed 6 months ago

Read full review >

More reviews from 3 actual users:

Sort by:

Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

Couldn’t recommend it more!

Read full review >
Carlton
4/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 06.10.2019 Company Size: More than 100 Employees Industry: Cosmetics

PROS: The company is one hell of a partner, they did an awesome job with this product, and they're continuing to deliver results! I am in love with their work and their responsiveness, because in the 2 years that I'm actually using the program they didn't fail to reply. Not even once! Needless to say, the program is packed with useful features, all of them relevant to my business and my goals. Once a user makes an appointment, he/she is automatically notified that the appointment date is approaching (emails, SMSs, etc). Would you believe me if I told you that 95% of them actually show up?

CONS: There is one thing I don't like, and that's that I can't transform a blocked time-slot into an appointed one unless I cancel it first. A feature like that would be amazing.

What do you think about this review? Great Poor

Great tool to save time

Read full review >
Rochelle
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 06.10.2019 Company Size: More than 100 Employees Industry: Computer and Network Security

PROS: With booksteam.com we no longer have any scheduling limitations. As a matter of fact, we do scheduling online, and this tool was the right way to start doing it. We were comparing it to 5 or 6 similar programs, but none was this easy and full of productive features. We also love the modern design, and the fact that it supports credit card processing via stripe.

CONS: So far, there was absolutely nothing to dislike, I can’t even think of improvements. I just hope they're not going to mess up something, I really like the tool.

What do you think about this review? Great Poor

The structure is simple, but all features are there

Read full review >
Margaret
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 12.09.2019 Company Size: More than 100 Employees Industry: Health, Wellness & Fitness

PROS: BookSteam is a part of our team since 2013, which means we have quite a story to tell about it. We were driven to it by several unsuccesful attempts of discovering online scheduling services, and I'm somehow grateful to all those imperfect programs that defocused the spotlight towards BookSteam. What can I say? Fantastic service, fantastic features, fantastic support at all times. What we want is for BookStream to remain as it is, we need it for many years to come!

CONS: So far, users are booking and paying via Stripe, and the integration is pretty awesome. Still, what would be really great is to introduce PayPal, many more people would make use of it.

What do you think about this review? Great Poor
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Reviewed By Louie Andre
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