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Boomerang Review

Boomerang
Our score: 7.0 User satisfaction: 92%

What is Boomerang?

Boomerang is a notification and communication framework designed how businesses and companies communicate with customers, suppliers, and employees. Flexible and easy to use, it is a solution built based on MS-SQL Server, an open-source relational database management system. Thus, Boomerang delivers notification services that are represented by database objects.

Boomerang helps users build powerful notifications solutions that simplify and automate the way they send, communicate, and distribute relevant and accurate information across stakeholders. It assists them in focusing their attention on important matters that affect their business operations such as late delivery, supplier quality issues, or unsatisfied customers. Boomerang also streamlines business processes and improves customer service delivery by allowing users to serve information automatically without the need of dealing with multiple applications.

The notification and communication framework utilizes the reporting services from MS-SQL Server to enable users to dynamically distribute business intelligence reports and KPIs to a wide range of devices. In addition, it has the capability to automate the process of answering incoming emails. Boomerang can even collect information from Twitter so users can find out what people are saying about their products or brands. Last but not least, Boomerang can be integrated with existing IT infrastructure components used for managing communication needs such as printers, fax, mail servers, and file and ftp storage.

Overview of Boomerang Benefits

A Notification Solution Built Based On MS-SQL Server

The capability of Boomerang to help users communicate with stakeholders in a timely and effective manner lies in its powerful architecture. Boomerang is a bolt-on solution for MS-SQL Server, and that can be observed from how its application interface is designed. The solution is comprised of a database which is integrated with a set notification services. These notification services are represented by table objects or database objects.

The database objects or table objects are classified into two:  outbound notifications and inbound notifications. It is important to understand how these objects work because they define how users can communicate with stakeholders, whether they are sending emails, faxing, or twittering.

Events

Events, jobs, event contents, event statuses, event logs, and event handlers are the database objects that comprise the outbound notifications. Events are like application tasks and they are represented by event records. Although these event records do not contain the data need to be delivered, they carry important data that connect the events to the sources that generated them. These data can include help desk id, customer order number, or a client lead unique identifier

Jobs

Jobs are used to define the data that users need to deliver. Such data depend on the type of job being used. For instance, an e-mail job contains data like e-mail subject and body, while a print job can specify data about a printer path.

Event Contents

Meanwhile, event contents are the attachments and contents that can be included in the jobs. Event contents are organized in a common table storage. As an example, a fax job can have a report attach to it.

Event Statuses

Events statuses define the schedules for the jobs and how often the jobs should be repeated. For instance, event statuses can specify when jobs need to be done immediately or if they have to be delayed for a specific time period. In addition, they define the number of times and time intervals when jobs need to be repeated in case of a failure.

Event Logs

While Boomerang processes jobs, it keeps event logs regardless of the results. Through the aid of a feedback mechanism, some jobs will generate event logs based on the notifications or reports they receive from targeted devices.

Event Handlers

To continue processing notification events once they are completed, Boomerang utilizes event handlers. Event handlers can also be called to generate new outbound notifications.

Tracking Feature For Inbound Email And SMS Notifications

For incoming notifications, Bommerang offers a tracking feature. This is applied to incoming email and SMS notifications. Thus, when a particular incoming e-mail or text message is originally delivered by the solution as an outbound notification, such inbound e-mail or text message is tagged together with its outbound identifier.

Automate Meeting Requests

Boomerang comes with built-in features that users can take advantage of as they build notifications solutions using its framework. One of these features is the ability to send meeting requests, track responses to meeting requests, and cancel appointments automatically. What’s great abound this is that this feature can work on popular calendar applications such as Google Calendar, Microsoft Outlook, and IBM Lotus Notes.

Collect Business Intelligence From Twitter

Another feature of Boomerang is that it allows users to gather business intelligence from Twitter Feed. Using simple SQL commands, the solution helps them process and evaluate data collected from Twitter. They will be able to track information from Twitter stream by filtering certain keywords or phrases. Also, they can follow Twitter accounts and receive updates from such accounts automatically.

Send Order Confirmations

Boomerang also is very useful in sending out order confirmations to customers. Without the need of navigating through complex applications, users can deliver order confirmations based on customers’  preferences.

Integrate With Fax Services

The notification framework supports integration with three fax services which are MS-FAX, RightFax, and the web-based service from FaxLogic. With its fax messaging integration capabilities, users will be able to automate their document workflow processes and increase productivity.

Automated SMS Notifications

Sending alerts, notifications, and information through text messaging is considered as one of the most efficient ways of communicating with customers and stakeholders. Because of this, Boomerang provides users with the capability to send and receive SMS messages and notifications automatically. Boomerang works with the SMS infrastructure of Twilio, a cloud-based communications platform used for creating SMS, video, and voice applications. If users have multiple numbers linked to their Twilio account, they have the option to select which number they want to send SMS notifications from.

Boomerang permits users to set up SMS messages based on what they want their customers to be reminded and alerted about. They can easily assemble these messages and insert all the records they need. The SMS notification services in Boomerang are built with triggers. Thus, text messages are delivered depending on the events that trigger them. Users can also query threaded conversations compiled from SMS messages.

Overview of Boomerang Features

  • Powerful Architecture
  • Built On MS-SQL Server
  • Notification Services
  • Inbound and Outbound Notifications
  • Event
  • Job
  • Event Content
  • Event Status
  • Event Log
  • Event Handlers
  • Tracking Feature for Email In and SMS In Notification Services
  • Communication Connectors
  • Management Console
  • Notification Services Web Portal
  • Automation Automate Meeting Requests Using Calendar Applications
  • Automatic Excel to SQL Import
  • Collect Business Intelligence from Twitter Feed
  • Post a Twitter Status Update
  • Create Data-Driven Subscriptions
  • Product End of Life Alert
  • Tailored Made Order Confirmation
  •  Bill of Materials Notification
  • Integrating with Clod-Based  Fax Services
  • SMS Notification
  • SQL Server Reporting Services (SSRS)

Boomerang Position In Our Categories

Knowing that companies have particular business wants, it is wise that they abstain from paying for an all-in-one, ”best” software solution. At any rate, it is troublesome to try to pinpoint such a software product even among branded software systems. The better step to do should be to spell out the numerous vital aspects that entail investigation like major features, costing, technical skill capability of the employees, company size, etc. After which, you should do your product research thoroughly. Have a look at these Boomerang review articles and check out the other software products in your list more closely. Such all-encompassing research ascertains you drop unfit applications and subscribe to the one that delivers all the benefits your company requires in sustaining growth.

Position of Boomerang in our main categories:

TOP 100

Boomerang is one of the top 100 Application Development Software products

If you are interested in Boomerang it may also be a good idea to check out other subcategories of Application Development Software listed in our database of SaaS software reviews.

Each business has its own characteristics, and might require a particular type of Application Development Software solution that will be designed for their business size, type of customers and staff and even particular industry they cater to. You should not count on locating a perfect software that will work for each company regardless of their background is. It may be a good idea to read a few Boomerang Application Development Software reviews first and even then you should keep in mind what the software is intended to do for your company and your workers. Do you require an easy and straightforward app with only essential functions? Will you actually use the complex tools needed by experts and big enterprises? Are there any specific tools that are especially useful for the industry you operate in? If you ask yourself these questions it is going to be much easier to locate a solid service that will fit your budget.

How Much Does Boomerang Cost?

Boomerang Pricing Plans:

Free Trial

Pick 2

$1,995/yr.

One Time

$5,995/One-Time Payment

Quarterly

$295/mo.

Yearly

$195/mo.

By Transaction

$0.025/transaction

Boomerang offers several SMB and enterprise pricing plans for all users to choose from. You can avail the plans by purchasing perpetual licenses, subscriptions, or a transaction-based monthly commitment. Give the details a look, and select the best plan for your company:

Pick 2

  • $1,995/yr. – Billed Annually
  • License
  • Select any two of the available six core groups of features; E-mail, Print, Fax, Twitter, File/Ftp and SMS. Includes all common features.
  • $495/yr. – Support and Maintenance Fee (Included in the price).

One Time 

  • $5,995 – One-Time Payment
  • License
  • Includes all core and common features of the Boomerang Notification Framework.
  • $495/yr. – Support and Maintenance Fee (Included in the price).

Quarterly

  • $295/mo. – Billed Quarterly
  • Subscription
  • Quarterly commitment. Includes all core and common features of the Boomerang Notification Framework.
  • Support and Maintenance Fee is included in the price.

Yearly

  • $195/mo. – Billed Annually
  • Subscription
  • Yearly commitment. Includes all core and common features of the Boomerang Notification Framework.
  • Support and Maintenance Fee is included in the price.

By Transaction

  • $0.025/transaction
  • Usage
  • Monthly commitment. Includes all core and common features of the Boomerang Notification Framework. Minimum monthly fee of $100.
  • Support and Maintenance Fee is included in the price.

Get 50% Off. Recommend Boomerang to five of your friends and you will have a discount for any of the pricing plans by 50%. All that your friends need to do is to sign up for  Boomerang’s free evaluation program within 3 months.

User Satisfaction

Positive Social Media Mentions 353
Negative Social Media Mentions 17

We realize that when you make a decision to buy Application Development Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Boomerang reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Boomerang. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Mac
  • Web-based

Deployment

  • Cloud Hosted
  • Open API

Language Support

  • English

Pricing Model

  • Monthly payment
  • One-time payment
  • Annual Subscription

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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Boomerang Comparisons

What are Boomerang pricing details?

Boomerang Pricing Plans:

Free Trial

Pick 2

$1,995/yr.

One Time

$5,995/One-Time Payment

Quarterly

$295/mo.

Yearly

$195/mo.

By Transaction

$0.025/transaction

Boomerang offers several SMB and enterprise pricing plans for all users to choose from. You can avail the plans by purchasing perpetual licenses, subscriptions, or a transaction-based monthly commitment. Give the details a look, and select the best plan for your company:

Pick 2

  • $1,995/yr. – Billed Annually
  • License
  • Select any two of the available six core groups of features; E-mail, Print, Fax, Twitter, File/Ftp and SMS. Includes all common features.
  • $495/yr. – Support and Maintenance Fee (Included in the price).

One Time 

  • $5,995 – One-Time Payment
  • License
  • Includes all core and common features of the Boomerang Notification Framework.
  • $495/yr. – Support and Maintenance Fee (Included in the price).

Quarterly

  • $295/mo. – Billed Quarterly
  • Subscription
  • Quarterly commitment. Includes all core and common features of the Boomerang Notification Framework.
  • Support and Maintenance Fee is included in the price.

Yearly

  • $195/mo. – Billed Annually
  • Subscription
  • Yearly commitment. Includes all core and common features of the Boomerang Notification Framework.
  • Support and Maintenance Fee is included in the price.

By Transaction

  • $0.025/transaction
  • Usage
  • Monthly commitment. Includes all core and common features of the Boomerang Notification Framework. Minimum monthly fee of $100.
  • Support and Maintenance Fee is included in the price.

Get 50% Off. Recommend Boomerang to five of your friends and you will have a discount for any of the pricing plans by 50%. All that your friends need to do is to sign up for  Boomerang’s free evaluation program within 3 months.

What integrations are available for Boomerang?

Boomerang integrates with different SQL database servers and versions, ERP systems, cloud-bases fax services, calendar applications, and other business tools which include the following:

  • SQL Server 2012
  • SQL Server 2008 R2
  • SQL Server 2008
  • SQL Server 2008 Express
  • SQL Server 2005
  • Google Calendar
  • Microsoft Outlook
  • IBM Lotus Notes
  • iCalendar
  • MS-FAX,
  • RightFax
  • FaxLogic
  • Twilio
  • Twitter
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Reviewed By Nestor Gilbert
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