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Botbot.AI Review

Botbot.AI
Our score: 8.0 User satisfaction: N/A
Logo of Botbot.AI

What is Botbot.AI?

Botbot.AI is an enterprise-grade productivity management and bot builder solution designed to enhance workflows and enterprise processes and increase productivity by automating conversations through Natural Language Processing (NLP), Machine Learning (ML), and other technologies.

It automates conversations in various languages through popular channels including Facebook Messenger, Skype, WeChat, websites, physical kiosks, and mobile applications, speeding up client communications and saving management precious time that is wasted on menial, transaction, and repetitive conversations.

For queries that are unique, new, and complicated, Botbot.AI redirects those to qualified officers who can provide the best answers while automatically learns from said interactions so that it can handle similar encounters in the future.

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Overview of Botbot.AI Benefits

Botbot.AI enables you to engage your customers and potential clients in meaningful and productive conversations without you deploying more people or spending more resources. Using powerful bots that understands and learns your customers’ messages, intent, purposes, and more, Botbot.AI speeds up the communication process while providing your customers the service they need, whether its getting answers for a question, scheduling a reservation, or delivering superior shopping experience.

Conversations with customers are traditionally done by qualified personnel. But processes such as requesting and retrieving data and consulting a knowledgebase to provide intelligent responses can be time-exhausting for customer and agent.

With Botbot.AI, these processes are fully automated and handled by intelligent bots, decreasing the need for real agents to cater to menial and common transactional conversations, which then allows you to deploy them for complex queries and issues that require a higher level of expertise. That said, Botbot.ai’s chatbots are built with learning and language technologies that allow them to “learn” from these encounters so that they can handle such requests the next time around.

Botbot.AI is built with a pre-configured understanding and responses to specific queries within niche industries including finance, HR, F&B, healthcare and customer service. This gives you a whole lot of room and speed to implement Botbot.AI based on your business requirements and standards.

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Overview of Botbot.AI Features

  • Natural Language Understanding
  • Multiple Language Support
  • Context Recognition
  • Bot-Human Integration
  • Data Analytics
  • Bot to Bot INteraction
  • Conversational UX Modelling
  • Workflow Optimization
  • Push Message Triggering
  • System Integration
  • Built-in Memory

What Problems Will Botbot.AI Solve?

1. A chatbot hosted on an internal microsite for traders to make quick transactions, make lot reservations and check the latest currency exchange rates. The bot is customized with charts and other visualization tools to assist traders in their decision making.

2. An internal chatbot for training and supporting insurance agents. The bot helps the internal product support team address issues and assist agents with the use of internal systems. The bot is also used to make announcements such as downtime, version upgrades, new features etc.

3. For clients of banks to check recent transactions, bank balance, inquire about branches, opening hours and simple FAQ.  The bot is also used to push out offers, promotions, and announcements.

Awards & Quality Certificates

This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.
An award given to products that have recently entered the market but are already becoming very popular

Botbot.AI Position In Our Categories

Knowing that businesses have specific business-related demands, it is practical that they steer clear of going for a one-size-fits-all, ideal software product. At any rate, it is difficult to try to find such application even among branded software products. The clever step to do would be to set down the different main aspects which need examination including major features, budget, skill capability of staff members, business size, etc. Thereafter, you should conduct the product research exhaustively. Read these Botbot.AI evaluations and check out the other software options in your list in detail. Such well-rounded research ensure you circumvent poorly fit software products and choose the system that provides all the benefits your business requires to achieve growth.

Position of Botbot.AI in our main categories:

TOP 200

Botbot.AI is one of the top 200 AI Software products

If you are interested in Botbot.AI it may also be sensible to examine other subcategories of AI Software gathered in our base of SaaS software reviews.

There are trendy and widely used systems in each software category. But are they automatically the best fit for your organization’s specific requirements? A market-leading software product may have thousands of subscribers, but does it provide what you require? For this reason, do not blindly invest in popular systems. Read at least a few Botbot.AI AI Software reviews and think about the elements that you want in the software such as the price, main features, available integrations etc. Then, shortlist a few solutions that fit your requirements. Check out the free trials of these products, read online comments, get clarifications from the vendor, and do your homework systematically. This in-depth groundwork is sure to aid you select the finest software solution for your firm’s special needs.

How Much Does Botbot.AI Cost?

Botbot.AI Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

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What are Botbot.AI pricing details?

Botbot.AI Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Contact Botbot.AI for more information about their basic and enterprise pricing options. You can also try their demo bot to see if it fits perfectly with your business.

User Satisfaction

Positive Social Media Mentions 0
Negative Social Media Mentions 0

We realize that when you decide to get a AI Software it’s crucial not only to find out how professionals score it in their reviews, but also to discover whether the real users and enterprises that use this software are actually satisfied with the service. That’s why we’ve devised our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and Botbot.AI reviews across a wide array of social media sites. The data is then featured in a simple to digest form showing how many users had positive and negative experience with Botbot.AI. With that information at your disposal you will be prepared to make an informed purchasing decision that you won’t regret.

Technical details

Devices Supported

  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Large Enterprises

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Botbot.AI?

Botbot.AI integrates with the following business systems and applications:

  • Slack
  • Facebook Messenger
  • Telegram
  • Microsoft Dynamics
  • Netsuite
  • BambooHR
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Jenny Chang

By Jenny Chang

Jenny Chang is a senior writer specializing in SaaS and B2B software solutions. Her decision to focus on these two industries was spurred by their explosive growth in the last decade, much of it she attributes to the emergence of disruptive technologies and the quick adoption by businesses that were quick to recognize their values to their organizations. She has covered all the major developments in SaaS and B2B software solutions, from the introduction of massive ERPs to small business platforms to help startups on their way to success.

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