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Botbot.AI Review

Botbot.AI
Our score: 8.0 User satisfaction: N/A
Logo of Botbot.AI

What is Botbot.AI?

Botbot.AI is an enterprise-grade productivity management and bot builder solution designed to enhance workflows and enterprise processes and increase productivity by automating conversations through Natural Language Processing (NLP), Machine Learning (ML), and other technologies.

It automates conversations in various languages through popular channels including Facebook Messenger, Skype, WeChat, websites, physical kiosks, and mobile applications, speeding up client communications and saving management precious time that is wasted on menial, transaction, and repetitive conversations.

For queries that are unique, new, and complicated, Botbot.AI redirects those to qualified officers who can provide the best answers while automatically learns from said interactions so that it can handle similar encounters in the future.

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Overview of Botbot.AI Benefits

Botbot.AI enables you to engage your customers and potential clients in meaningful and productive conversations without you deploying more people or spending more resources. Using powerful bots that understands and learns your customers’ messages, intent, purposes, and more, Botbot.AI speeds up the communication process while providing your customers the service they need, whether its getting answers for a question, scheduling a reservation, or delivering superior shopping experience.

Conversations with customers are traditionally done by qualified personnel. But processes such as requesting and retrieving data and consulting a knowledgebase to provide intelligent responses can be time-exhausting for customer and agent.

With Botbot.AI, these processes are fully automated and handled by intelligent bots, decreasing the need for real agents to cater to menial and common transactional conversations, which then allows you to deploy them for complex queries and issues that require a higher level of expertise. That said, Botbot.ai’s chatbots are built with learning and language technologies that allow them to “learn” from these encounters so that they can handle such requests the next time around.

Botbot.AI is built with a pre-configured understanding and responses to specific queries within niche industries including finance, HR, F&B, healthcare and customer service. This gives you a whole lot of room and speed to implement Botbot.AI based on your business requirements and standards.

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Overview of Botbot.AI Features

  • Natural Language Understanding
  • Multiple Language Support
  • Context Recognition
  • Bot-Human Integration
  • Data Analytics
  • Bot to Bot INteraction
  • Conversational UX Modelling
  • Workflow Optimization
  • Push Message Triggering
  • System Integration
  • Built-in Memory

What Problems Will Botbot.AI Solve?

1. A chatbot hosted on an internal microsite for traders to make quick transactions, make lot reservations and check the latest currency exchange rates. The bot is customized with charts and other visualization tools to assist traders in their decision making.

2. An internal chatbot for training and supporting insurance agents. The bot helps the internal product support team address issues and assist agents with the use of internal systems. The bot is also used to make announcements such as downtime, version upgrades, new features etc.

3. For clients of banks to check recent transactions, bank balance, inquire about branches, opening hours and simple FAQ.  The bot is also used to push out offers, promotions, and announcements.

Awards & Quality Certificates

This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.
An award given to products that have recently entered the market but are already becoming very popular

Botbot.AI Position In Our Categories

Bearing in mind companies have specific business-related needs, it is wise that they steer clear of purchasing a one-size-fits-all, “perfect” system. Having said that, it would be hard to try to come across such application even among widely used software solutions. The logical step to undertake is to set down the various chief factors which entail inspection including critical features, costing, technical skill levels of staff, company size, etc. Then, you must do the research exhaustively. Read some of these Botbot.AI reviews and check out the other software products in your shortlist more closely. Such all-encompassing product research ascertains you steer clear of ill-fitting apps and buy the system that delivers all the tools your business requires for optimal results.

Position of Botbot.AI in our main categories:

TOP 200

Botbot.AI is one of the top 200 AI Software products

If you are interested in Botbot.AI it could also be sensible to check out other subcategories of AI Software listed in our database of SaaS software reviews.

It's crucial to note that almost no app in the AI Software category is a perfect solution that can meet all the goals of different company types, sizes and industries. It may be a good idea to read a few Botbot.AI AI Software reviews first as specific software may perform well just in a really small set of applications or be created with a really specific industry in mind. Others may function with an idea of being easy and intuitive and as a result lack complex features welcomed by more experienced users. You can also come across services that support a wide group of customers and give you a complex feature set, however this in most cases comes at a more significant price of such a solution. Be certain that you're aware of your requirements so that you get a solution that offers all the features you search for.

How Much Does Botbot.AI Cost?

Botbot.AI Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

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What are Botbot.AI pricing details?

Botbot.AI Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Contact Botbot.AI for more information about their basic and enterprise pricing options. You can also try their demo bot to see if it fits perfectly with your business.

User Satisfaction

Positive Social Media Mentions 0
Negative Social Media Mentions 0

We know that when you make a decision to purchase a AI Software it’s vital not only to see how experts score it in their reviews, but also to discover if the real people and enterprises that bought these solutions are actually content with the product. Because of that need we’ve designer our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and Botbot.AI reviews across a broad array of social media sites. The information is then presented in a simple to digest format showing how many users had positive and negative experience with Botbot.AI. With that information at your disposal you will be prepared to make an informed buying choice that you won’t regret.

Technical details

Devices Supported

  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Large Enterprises

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Botbot.AI?

Botbot.AI integrates with the following business systems and applications:

  • Slack
  • Facebook Messenger
  • Telegram
  • Microsoft Dynamics
  • Netsuite
  • BambooHR
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Jenny Chang

By Jenny Chang

Jenny Chang is a senior writer specializing in SaaS and B2B software solutions. Her decision to focus on these two industries was spurred by their explosive growth in the last decade, much of it she attributes to the emergence of disruptive technologies and the quick adoption by businesses that were quick to recognize their values to their organizations. She has covered all the major developments in SaaS and B2B software solutions, from the introduction of massive ERPs to small business platforms to help startups on their way to success.

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