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User review of Botmind

One of the best solutions on the market to automate customer support

- by Valentin Huang

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

Set up in Zendesk was quick and easy. Once installed, Botmind allowed us to decrease the workload for support agents and provide better service to our customers, especially during peak times. Last but not least, their team is always available to help!

What aspects are problematic or could work better?

Nothing special at the moment, we are really happy so far.

What features/services would you like to see in future versions of this product?

Segment integration

Are you a current user of this product?

Yes

USER DETAILS

How long have you been using this product?

Trial/Demo only

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.