Friendly platform helps to boost up sales and acquire prominent customer relation

What are the best aspects of this product?

Usually, our customers reach out to our store at night or in the off business hours because of the time spent on surfing the Internet and going shopping. But there are no employees available at that time, but thanks to deploying chatbot, it can handle all common concerns of customers, even re-confirm the booked orders.

What aspects are problematic or could work better?

Get trouble with setting data into CSM with a range of informations source

What features/services would you like to see in future versions of this product?

Automatically adjusting data in CMS, like accordingly reducing the quantity of product available in stock.

What specific problems in your company were solved by this product?

mmediately respond to customers that plays a part in reducing the idling time and improve the satisfaction of such customers.

Significantly, we can look at statistical reports to map out the development journey for our business. We know which questions are frequently asked, channel customers usually access to reach out,.....

Additional with the comment trigger we can run the different game aiming to increase the interaction with customers also draw their attention when launching the new products

Are you a current user of this product?

Yes