- Home Live Chat Software BotStar In-time response directly boost up conversion rate in real estate company
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User review
of BotStar
In-time response directly boost up conversion rate in real estate company
-
by Anonymous Reviewer
USER SATISFACTION
RECOMMENDATION Definitely
7 out of 7
COST EFFICENCY Very good
6out of 7
OVERALL IMPRESSION amazing
5out of 5
EASE OF USE amazing
5out of 5
CUSTOMER SUPPORT amazing
5out of 5
PROS & CONS
What are the best aspects of this product?
Showing the location sites on chatbox and giving a hand in details collection from customers
What aspects are problematic or could work better?
Hard to set up at the beginning, and lack of video instruction in details
What features/services would you like to see in future versions of this product?
Showing the custom map in chat box like displaying blocks in details from real estate project map
What specific problems in your company were solved by this product?
Automatically adjusting data in CMS, like accordingly reducing the quantity of product available in stock.
Are you a current user of this product?
Yes
USER DETAILS
What is your role with this product?
- I advised the company to purchase it
How long have you been using this product?
1-3 years
COMPANY DETAILS
What is your company size?
51-100 Employees
What is your industry?
Real Estate
USAGE & IMPLEMENTATION
How did your company implement this product?
on premise
How long did it take to set up this product?
less than 1 week
How many people in your company actively use this product?
several employees
What is the primary use of this product in your company?
both B2B & B2C
PRICING & COSTS
What was the cost of implementing this product?
~$255
What is your total annual cost for using this product?
~$3000
How long is your contract with the vendor?
1 year
Did you get any discount for this product? How much?
None
FEATURE DETAILS
Setup
Quick Installation amazing
5
Unlimited Websites amazing
5
Simple Offline Forms amazing
5
Flexible Assignment Rules amazing
5
Agent Training amazing
5
Multiple Admins amazing
5
Smart Integrations
Social Media Integrations amazing
5
CRM Integrations amazing
5
Help Desk Integrations amazing
5
Open API amazing
5
Advanced Chat Features
Comprehensive Visitor Information amazing
5
Social Discovery amazing
5
Easy Chat Transfers amazing
5
Shortcut Messages amazing
5
Sneak Peek amazing
5
Concurrent Chats amazing
5
Knowledge Database Integration amazing
5
Multiple Widgets amazing
5
Agent Tag Routing amazing
5
Agent Priority Tiers amazing
5
Premium Chat Functionalities
Proactive Chat amazing
5
File Exchange amazing
5
Call-Me Requests amazing
5
Co-Browsing amazing
5
Team Chat amazing
5
Post-Chat Surveys amazing
5
SMS-to-Chat ($25-$35/month per line) ok
3
Secure Data Transfer very good
4
Customization
Custom Pop-Up amazing
5
Configurable Click-to-Chat Buttons amazing
5
Pre-Chat Form amazing
5
Custom Branding amazing
5
Agent Photos amazing
5
White Label amazing
5
Mobile
Mobile-Optimized Visitor Chat amazing
5
Push Notifications amazing
5
SMS-to-Chat amazing
5
