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User review of Braintree

Braintree is really helpful for our new platform

- by Billy

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

Believe it or not, you have free transaction fee for 50K with Braintree system. In addition, I really like that the system is backed up by paypal. We managed to implement API into our platform and to include credit card payments from our buyers and even admins are allowed to refund the buyer . We needed less than 3 days to integrate the product and to understand all its apps. Its support team is wonderful and always willing to help.

What aspects are problematic or could work better?

Maybe they would but their BT developers to do the integration process from the start.

What specific problems in your company were solved by this product?

In the past where we used Wordpress platform we had only one payment method and this made such a mess when dealing with payments and solving issues with the payments. Thankfully, when we started with new platform we found this system that helps us to automate and clean up whole process and to get the payment in one way and to solve evey issue related to payments and refunds.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Information Technology and Services

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

several employees

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.