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Braintree Review

Braintree
Our score: 9.0 User satisfaction: 97%

What is Braintree?

Braintree is an online payment gateway that is designed to make payments easier. The platform offers the global commerce tools people need to build businesses, accept payments, and enable commerce for their users. It lets companies build their own experiences and then scale their businesses around the world.

Through Braintree, merchants in more than 40 countries worldwide can accept, split, and enable payments in more than 130 currencies. Since 2013, it has been part of the PayPal network, giving it a greater position to help change the way people do their payments online through stellar support, innovative concepts, and simple processes.

Overview of Braintree Benefits

With Braintree integration, users have access to a global market with over 40 countries covered and more than 130 currencies supported while enjoying other benefits such as settlement and fraud protection. Best of all, there are no foreign exchange or cross-border fees involved. And with the Drop-in UI, users get to start accepting payments almost as quickly as that next great idea comes up. This UI is a sleek, ready-made payment UI for accepting cards, or even PayPal in the app or website. Once completed, the client code obtains a payment method nonce for use on your server.

Users get also to tailor their checkout flows any way they would like while remaining compliant with PCI SAQ A through Braintree’s easy-to-use payment APIs for app or web that provides unrestricted potential and an adaptive and more secure system that complies with the standards. Its latest security feature, Hosted Fields, lets the users maintain control over their web checkout while creating the necessary iframes to alleviate security concerns brought about by PCI requirements.

Users can also easily bring your data into or out of the system anytime, while through Braintree Vault, they can keep sensitive data stored on a secure system the platform provides so the business can stay PCI-compliant. It also offers the benefit of reducing hassle of re-entering payment information of their customers each time they want to make a purchase.

Overview of Braintree Features

  • Global coverage
  • Always available support
  • 2-day payout
  • Easy repeat billing
  • Dynamic control panel
  • Braintree vault
  • Encryption
  • Easy data migration
  • Guaranteed uptime
  • Advanced fraud protection
  • Drop-in UI
  • Customized checkout workflow

Braintree Position In Our Categories

Bearing in mind companies have their own business wants, it is wise they avoid purchasing an all-in-one, ”best” software. Nonetheless, it would be difficult to discover such a software solution even among sought-after software systems.
The best step to undertake would be to spell out the varied critical aspects that demand analysis including important features, pricing, skill levels of staff, organizational size, etc. Then, you must follow through your product research exhaustively. Have a look at some Braintree analyses and look into each of the software systems in your list in detail. Such detailed research ascertains you circumvent unsuitable applications and select the one that has all the benefits your company requires to be successful.

Position of Braintree in our main categories:

TOP 10

Braintree is one of the top 10 Payment Gateway products

If you are interested in Braintree it may also be sensible to examine other subcategories of Payment Gateway listed in our database of SaaS software reviews.

Since each enterprise has specific business wants, it is sensible for them to abstain from looking for a one-size-fits-all ideal software solution. Needless to say, it would be futile to try to find such an app even among widely used software solutions. The intelligent thing to do would be to jot down the various important aspects that require consideration such as required features, budget, skill levels of employees, company size etc. Then, you should do your research thoroughly. Read some Braintree Payment Gateway reviews and check out each of the other solutions in your shortlist in detail. Such exhaustive research can ensure you reject ill-fitting systems and zero in on the app that provides all the elements you need for business success.

How Much Does Braintree Cost?

Braintree Pricing Plans:

Free Trial

Braintree

2.9% + $.030 charge per transaction

Braintree doesn’t offer fixed enterprise pricing packages, but charges users for every processed transaction:

  • 2.9% + $0.30 charge per transaction.
  • An additional 1% fee applies to transactions presented outside of the home currency
  • A flat $15 fee is assessed for chargebacks
  • Discounted rate of 2.2% + $.30 for eligible nonprofits
  • Discounted rates and interchange plus pricing are available for business processing over $80K per month

User Satisfaction

Positive Social Media Mentions 119
Negative Social Media Mentions 4

We realize that when you make a decision to buy Payment Gateway it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Braintree reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Braintree. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

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Technical details

Devices Supported

  • Windows
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • One-time payment
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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Braintree Comparisons

Braintree user reviews

Satisfied Braintree User

Read full review >
Monique
4/5

Overall Impression

3/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 28.09.2019 Company Size: More than 100 Employees Industry: Consumer Electronics

All-in-one solution for processing payments

Read full review >
Velma
4/5

Overall Impression

3/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 25.07.2019 Company Size: 11-50 Employees Industry: Information Technology and Services

Great Payment tool

Read full review >
Becky
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 19.09.2018 Company Size: More than 100 Employees Industry: Information Technology and Services

We have found that Braintree is really helpful for our new platform

Read full review >
Angelica
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 09.09.2018 Company Size: 1-10 Employees Industry: Information Technology and Services

Great integration and great API

Read full review >
Kirk
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 05.09.2018 Company Size: More than 100 Employees Industry: Internet

What are Braintree pricing details?

Braintree Pricing Plans:

Free Trial

Braintree

2.9% + $.030 charge per transaction

Braintree doesn’t offer fixed enterprise pricing packages, but charges users for every processed transaction:

  • 2.9% + $0.30 charge per transaction.
  • An additional 1% fee applies to transactions presented outside of the home currency
  • A flat $15 fee is assessed for chargebacks
  • Discounted rate of 2.2% + $.30 for eligible nonprofits
  • Discounted rates and interchange plus pricing are available for business processing over $80K per month

What integrations are available for Braintree?

Braintree integrates with the following business systems and applications:

  • 3dcart
  • BigCommerce
  • WooCommerce
  • Yodle
  • Demandware
  • Magento
  • NetSuite
  • Oracle E-Business Suite
  • Oracle ATG Web Commerce
  • Salesforce Commerce Cloud
  • SAP ERP
  • SAP Hybris
  • IBM
  • Chargify
  • Recurly
  • Zuora
  • FreshBooks
  • Spree
  • Acart.biz
  • CoreCommerce
  • ASecureCart
  • Drupal Commerce
  • LemonStand
  • Fleapay
  • FoxyCart
  • Goodsie
  • Chargebee
  • Hiveage
  • HostBill
  • Taxamo
  • Active Collab
  • Agile CRM
  • Birdback
  • Easy Digital Downloads
  • Zapier
  • Wufoo
  • ShopReply
  • ProfitWell
  • Baremetrics
  • BTMetrics
  • ChartMogul
  • Main Metrics
  • Slemma
  • RevUP
  • X-Cart PHP
  • U-Commerce
  • UberCart
  • UltraCart
  • Miva
  • TaxCloud
  • Innerfence
  • App Ninjas
  • Stride
  • PayPal powered for Braintree
  • Braintree Payments for Hosted Fields
  • Braintree for WooCommerce

Braintree average rating:

Average score
5/5 (13 user reviews)
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Write your own review of this product

ADD A REVIEW

The most favorable review

Kirk

PROS: Braintree offers APIs that every merchant needs. I needed a feature so I can fetch all transaction of a day. When I wanted to move from version 2.0 to 2.22.0 I have used the API. When I completed the process I was pushed immediately to the product. It was great experience. I really love to contribute to this product and provide them with lot of ideas.

CONS: I cannot find anything to dislike about the product. It’s really amazing including the prices. I want to see Braintree in my country.

Reviewed 1 year ago

Read full review >

The least favorable review

Velma

PROS: Great online payment gateway that offers many incredible capabilities such as the card hold and multivendor features, Braintree benefits the business in various ways. We got to offer our clients many payment methods as well as confidence to shop with us.

CONS: If there’s anything to dislike about the product it would be the admin dashboard. You still need to go to search in order to find transactions and customers easily. But it’s not a deal breaker. A little improvement in this aspect will make things perfect.

Reviewed 3 months ago

Read full review >

More reviews from 13 actual users:

Sort by:

Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

Satisfied Braintree User

Read full review >
Monique
4/5

Overall Impression

3/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 28.09.2019 Company Size: More than 100 Employees Industry: Consumer Electronics

PROS: I like its quality of service and security. I also like the ease of retrieving credit cards to charge through our Point-of-sale software.

CONS: To be honest, there’s nothing to dislike about this system. But just like any other system out there, there’s still room for improvement. Specifically, I wish there’s an easier way to manage several different accounts at once.

What do you think about this review? Great Poor

All-in-one solution for processing payments

Read full review >
Velma
4/5

Overall Impression

3/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 25.07.2019 Company Size: 11-50 Employees Industry: Information Technology and Services

PROS: Great online payment gateway that offers many incredible capabilities such as the card hold and multivendor features, Braintree benefits the business in various ways. We got to offer our clients many payment methods as well as confidence to shop with us.

CONS: If there’s anything to dislike about the product it would be the admin dashboard. You still need to go to search in order to find transactions and customers easily. But it’s not a deal breaker. A little improvement in this aspect will make things perfect.

What do you think about this review? Great Poor

Great Payment tool

Read full review >
Becky
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 19.09.2018 Company Size: More than 100 Employees Industry: Information Technology and Services

PROS: I am iOS developer and I needed to integrate payment gateway in order to enable payment process, Braintree is highly functional system for this kind of work and I feel like this is one of the best platforms I’ve ever worked with. The implementation was easy and smooth and I added some additional codes. It is easy to navigate and use.

CONS: There is no way to customize the interface ( changing the background color, title color) and I cannot use the SDK for huge campaigns.

What do you think about this review? Great Poor

We have found that Braintree is really helpful for our new platform

Read full review >
Angelica
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 09.09.2018 Company Size: 1-10 Employees Industry: Information Technology and Services

PROS: Free transaction fees for 50k was the main thing why we use Braintree Marketplace. It is also backed up by paypal. We implemented API into our platform including credit card payments from our buyers and this goes to escrow and the admins are allowed to refund the buyer or to pay the farmers. We needed 80hrs to integrate the product and figure out all its applications. Customer service behind Braintree is wonderful and they always help no matter whether you have knowledge in technologies or not.

CONS: I think that they would put together BT developers who are experts in API integration and to do the integration process from the very beginning. We could’ve release our product quicker on the market.

What do you think about this review? Great Poor

Great integration and great API

Read full review >
Kirk
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 05.09.2018 Company Size: More than 100 Employees Industry: Internet

PROS: Braintree offers APIs that every merchant needs. I needed a feature so I can fetch all transaction of a day. When I wanted to move from version 2.0 to 2.22.0 I have used the API. When I completed the process I was pushed immediately to the product. It was great experience. I really love to contribute to this product and provide them with lot of ideas.

CONS: I cannot find anything to dislike about the product. It’s really amazing including the prices. I want to see Braintree in my country.

What do you think about this review? Great Poor

Great payment integration

Read full review >
Loretta
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 23.03.2018 Company Size: More than 100 Employees Industry: Information Technology and Services

PROS: I really like the idea of Brain Tree which is powerful and very beneficial. The documentation is helpful for our developer’s team because they can help me easily with every application I use. The integrations are straightforward.

CONS: You cannot find lot of information about the product and its options. If you want to test the product you need to registrate frist. I really like an option where I can choose wheter I want to sign up or not for testing the products.

What do you think about this review? Great Poor

Great payment integration

Read full review >
Lynn
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 04.03.2018 Company Size: More than 100 Employees Industry: Information Technology and Services

PROS: The Idea of Brain tree is very powerful and I am amazed how much benefits I can get from it. The documentation is great for developers and they help me with every application I want to use. The Sandbox tests API and the integration was understandable too. This my favorite payment option from now on.

CONS: To be honest, you cannot find lot of information about the product and its options so when navigating it you’ll get an idea of every option it offers. The sandbox requires registration if you want to test the product, I would like to choose whether I want to sign up or not in order to test the products.

What do you think about this review? Great Poor

Braintree is really helpful for our new platform

Read full review >
Billy
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 06.02.2018 Company Size: 1-10 Employees Industry: Information Technology and Services

PROS: Believe it or not, you have free transaction fee for 50K with Braintree system. In addition, I really like that the system is backed up by paypal. We managed to implement API into our platform and to include credit card payments from our buyers and even admins are allowed to refund the buyer . We needed less than 3 days to integrate the product and to understand all its apps. Its support team is wonderful and always willing to help.

CONS: Maybe they would but their BT developers to do the integration process from the start.

What do you think about this review? Great Poor

Braintree has great features for online payment

Read full review >
Kyle
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 01.02.2018 Company Size: 1-10 Employees Industry: Computer Software

PROS: In less than two weeks we managed to integrate Braintree. The whole process was smooth and without any troubles. The support team is great, helpful and knowledgeable. I like the API and Java SDK and even the documentation is simple to navigate.

CONS: You need to know that the approval process is not that simple, it requires additional documents and ID copy. To be more clear, all these steps are great and they are highly recommended for better security level.

What do you think about this review? Great Poor

Great solution for integrated payment gateway

Read full review >
Megan
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 31.01.2018 Company Size: More than 100 Employees Industry: Information Technology and Services

PROS: As an iOS developer I have to integrate payment gateway so I can enable the payment process, after trying other products I have finally found Braintree and I feel that this is one of the best platform I have ever used. The integration was very easy and smooth I just needed to add some codes. The product is robust and easy to navigate and use. It can be used by almost everyone.

CONS: I have run into some limitations and those are: Inability to customize its interface (the background color, title color and other things.) I’m not able to use the SDK for some huge campaigns.

What do you think about this review? Great Poor

User friendly and secure solution for payment options

Read full review >
Ernesto
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 27.01.2018 Company Size: More than 100 Employees Industry: Retail

PROS: Unfortunately, the small businesses are targeted by fraudsters and we had bad experience with this kind of issue in the past and it cost us huge amount of money because we used old payment verification system. Now with Braintree Payments we feel even more secure and we don’t have to worry about fraudulent experience.

CONS: You have to follow all the sign-up procedures and read all the documentation, we had an issue where customer missed step and he was refunded the money. The issue was solved perfectly but it was really complicated and frustrating at the beginning.

What do you think about this review? Great Poor

It offers great set of tools and features and they always listen to their customers

Read full review >
Ed
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 21.12.2017 Company Size: More than 100 Employees Industry: Internet

PROS: Braintree offers everything that every merchant needs. I’m glad they implemented feature where I can fetch all transaction of a day. I’ve used API to switch from veriosn 2.0 to 2.22.0, as soon as I completed the process I was pushed to the product immediately. Also, i love that I can contribute to this product and offer them lot of ideas and suggestions.

CONS: This is amazing product with flexible price system. I don’t find anything to dislike.

What do you think about this review? Great Poor

Braintree has great features when it comes to online payment

Read full review >
Percy
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 15.12.2017 Company Size: 1-10 Employees Industry: Computer Software

PROS: It took two weeks to approve and integrate Braintree product. The whole process was without any troubles and its support team is very helpful and responsive. As a developer I love the API and Java SDK. The documentation is extremely easy to navigate.

CONS: We thought that the approval process was quick, but they required more than 5 documents even a copy of ID. Someone might think that all these requirements are needless and too much but in my opinion it is great step for better security.

What do you think about this review? Great Poor
Reviewed By Nestor Gilbert
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