We have found that Braintree is really helpful for our new platform

What are the best aspects of this product?

Free transaction fees for 50k was the main thing why we use Braintree Marketplace. It is also backed up by paypal. We implemented API into our platform including credit card payments from our buyers and this goes to escrow and the admins are allowed to refund the buyer or to pay the farmers. We needed 80hrs to integrate the product and figure out all its applications. Customer service behind Braintree is wonderful and they always help no matter whether you have knowledge in technologies or not.

What aspects are problematic or could work better?

I think that they would put together BT developers who are experts in API integration and to do the integration process from the very beginning. We could’ve release our product quicker on the market.

What specific problems in your company were solved by this product?

We have used Wordpress platform and only payment method we took was Paypall and Dwolla, and this made such a mess when chasing payments and issue a payment to the farmer. But, when we started with new platform we were searching for a product that could help us to automate and clean up the whole process so we can get the payment in one way and to issue payments or refunds. With BrainTree it is very easy to take the fees and charges.

Are you a current user of this product?

Yes