A marketing team’s asset

What are the best aspects of this product?

With Branch, we're able to collect customer data across all channels that prevent duplicates and culls more accurate business transactions, regardless if it was done through an Android or an IOS operating system. Their support service team is tops: they're friendly, patient, and every-ready to respond and help us resolve our issues.

What aspects are problematic or could work better?

Branch could take less time to learn and strategize with. It could also be more intuitive, especially in terms of retaining the highest possible amount of turnover and daily users who go to the site.

What specific problems in your company were solved by this product?

All our teams use Branch, but it has especially benefited our marketing team. They have been able to connect with potential clients across social media platforms from our site. This has enabled them to pinpoint areas that need our attention so we can either grow or resolve related issues. Branch is strategically situated among paid and free media channels. It even alerts us about our customers' digital activity with brand affiliates.

Are you a current user of this product?

No