Branch Review

Our score: 8.0 User satisfaction: N/A

What is Branch?

Branch is a mobile-first technology designed to help businesses manage their hour-based workers more effectively, efficiently, and easily.

With Branch, business owners and managers can create employee schedules for next week or on the fly and alert their workers of shift changes, tasks, and other things via their mobile phones. Workers are able to view their schedules, confirm their assignments, and track their attendance right from the palm of their hands.

Branch is a robust platform with features that include employee self-service (mobile schedule distribution, time off requests, shift reminders, etc.), auto-scheduling, communication (1:1 chat, group chat, surveys, and polls, engagement reporting, etc.), and instant pay.

Overview of Branch Benefits

Intuitive, User-Friendly Workforce Management Tool

Branch equips you with a mobile-based platform that allows you to manage your workers with ease. Boasting comprehensive features, you can automatically create viable, conflict-free schedules based on your staffing need, season, workers’ availability, and more.

Informing your workers of their schedule is a breeze as well. Once you have created and approved a schedule, they get notified of their tasks and other updated via their smartphones. And because everyone is connected to their smartphones, it means your workers always receive their notifications, reducing instances of absences and tardiness.

Employee Self-Service Portal

Through the Branch mobile app, your workers can easily view their schedules, track their attendance, and even plan their leaves. They can easily file requests for leaves or apply for a shift swap with their co-workers. You can approve shift swap in an instant as well and Branch will immediately update them regarding their requests.

Scale in Real-Time

Staffing demands can change in an instant. A store with relatively decent customer traffic can, in an instant, experience a sudden consumer influx through their doors. With Branch, you can scale your staffing needs in real-time, allowing you to request more workers or scale down your employees on the floor depending on the volume of customers. No need to call your workers individually. You can send a mass message through the Branch app requesting additional workers and they can instantly confirm with just a push of a button.

Overview of Branch Features

  • Partial shift coverage
  • Open Shifts
  • Nearby shift coverage
  • Call in line
  • Customized approval settings
  • Voluntary time-off requests
  • Restrict approvals to on-the-clock
  • Shift violation engine and alerts
  • Intraday automation
  • Reporting and analytics
  • Integration with WFM
  • Mobile schedule distribution
  • Shift swaps
  • Wage tracking
  • Time off requests
  • Shift reminders
  • Manager approvals
  • Broadcast availability
  • Scheduling rules alerts
  • Skills and certifications
  • PTO balances and rules
  • Integration with the scheduling system
  • Add schedule through photo upload
  • Add schedule through CSV import
  • View open shifts
  • Calendar sync
  • Drag and drop schedule creator
  • Auto-scheduler
  • Artificially intelligent forecasting
  • Schedule compliance settings
  • 1:1 chat
  • Group chat
  • Custom channels
  • Team activity feed
  • Content distribution
  • Read receipts
  • Schedule posts in the future
  • Surveys and polls
  • Engagement reporting
  • Segmented messaging
  • Peer group chats
  • Restrict access to on-the-clock
  • Access up to $500 / pay period
  • Overdraft protection and alerts
  • Configure earnings access percentages
  • Budgeting and savings tools
  • Shift coverage incentives
  • Predictive turnover reports
  • Time and Attendance integration

What Problems Will Branch Solve?

1) Greater Distribution of Labor

Companies can use Branch to share their availability, view their schedules, receive alerts on upcoming shifts, and swap shifts with ease for greater distribution of hours. This has allowed companies to decrease overtime hours among employees and increase the average hours worked per week across the labor force.

2) More Engaged Workforce

Because Branch is easy to integrate and download, employees quickly adopt the app to receive top-down communications and share shifts. Associates truly enjoy the opportunities to interact with supervisors and senior management through the App. More employees signed up for shifts, resulting in a decrease in shifts worked by General Managers and more employees willing to work overnight shifts

3) Schedule Digitization

Mobile access to schedules so that all shift swapping moved from the traditional post-it notes, texts, and phone calls, to the app. This allows for faster filling of open shifts and more responsiveness from employees.

Awards & Quality Certificates

An award given to products that have recently entered the market but are already becoming very popular
This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.

Branch Position In Our Categories

Since companies have their own business demands, it is logical they abstain from selecting a one-size-fits-all, ”best” software product. Still, it is hard to find such a software product even among popular software systems. The rational thing to do can be to take note of the different chief factors that necessitate examination such as major features, budget, skill ability of staff members, organizational size, etc. After which, you must perform the research fully. Have a look at some of these Branch review articles and look over each of the solutions in your list in detail. Such well-rounded research can make sure you keep away from ill-fitting applications and pay for the one which delivers all the features your company requires to be successful.

Position of Branch in our main categories:

TOP 50

Branch is one of the top 50 Employee Scheduling Software products

If you are considering Branch it may also be a good idea to analyze other subcategories of Employee Scheduling Software gathered in our database of B2B software reviews.

There are popular and widely used applications in each software group. But are they necessarily the best fit for your company’s specific requirements? A popular software application may have thousands of users, but does it offer what you need? For this reason, do not blindly invest in popular systems. Read at least a few Branch Employee Scheduling Software reviews and consider the aspects that you wish to have in the software such as the fees, main functionality, available integrations etc. Then, choose a few systems that fit your wants. Try out the free trials of these products, read online reviews, get information from the seller, and do your research meticulously. This exhaustive groundwork is certain to assist you choose the finest software platform for your organization’s specific requirements.

How Much Does Branch Cost?

Branch Pricing Plans:

Free Trial

Quote-Based Plan

Contact Vendor

Contact Branch for information on their basic and enterprise pricing packages.

User Satisfaction

Positive Social Media Mentions 0
Negative Social Media Mentions 0

We realize that when you make a decision to buy Employee Scheduling Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Branch reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Branch. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.


Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based


  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are Branch pricing details?

Branch Pricing Plans:

Free Trial

Quote-Based Plan

Contact Vendor

Contact Branch for information on their basic and enterprise pricing packages.

What integrations are available for Branch?

Branch integrates with the following business systems and applications:

  • Kronos,
  • ADP
  • Workday
  • Relfexis
  • IEX
  • Info
  • JDA
  • and other legacy workforce technologies.

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Reviewed By Louie Andre
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