Helps improve customer experience by a hundred percent.

What are the best aspects of this product?

We just acquired this platform several weeks ago, and I understand why many companies recommend this. It has the best CS team ever by listening to my issues and solving them within the same day of my call.

What aspects are problematic or could work better?

Currently very happy with Brand24. The features are just so awesome to use.

What specific problems in your company were solved by this product?

I’m happy that I can address a lot of issues and share customer feedback with the management team. I analyze business trends and what goes behind the online mentions.

Are you a current user of this product?

No