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User review of Brand24

Ideal tool for improving your company image.

- by Anjali

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

I appreciate the full functionality and purpose of this platform. It comes with unique marketing features that don’t exist in other brands. It gives you immediate results about gathering feedback regarding what people say about your company and products. You’ll pretty much have an idea of how your product stands compared to other brands and competitors.

What aspects are problematic or could work better?

The product itself would cost you a lot of money to acquire. But despite the price, it can give you satisfactory results when it comes to changing your brand image.

What specific problems in your company were solved by this product?

You can get as many mentions or customer feedback via social media by using Brand24 alone. It’s easy to determine what topics are currently trending by filtering using hashtags. The tool itself is straightforward to learn, and you’d get comfortable with it in just a few hours. Also, if you encounter any issues or errors while using the system, their tech support team is only just one phone call away. Brand24 helps you fast track the resolution of problems that most of your clients encounter each day.

Are you a current user of this product?

No

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

N/A

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.