The best platform that helps you improve your online reputation.

What are the best aspects of this product?

Using Brand24 is relatively easy and uncomplicated to learn. It comes with a particular feature that helps you collate all information or special mentions from other people about your company. Some of them may positively react, which enhances a good image, but some comments could negatively affect the business. That is why Brand24 is there to help you find lasting solutions to your clients’ issues before it causes too much damage. Brand24 is also very helpful in providing you with suggestions on satisfying your clients and retaining them. The platform itself is very user friendly that you can easily share with your staff to work together to resolve multiple issues in a day. You’ll be surprised at how much your client’s opinion will change once you start to reach out to them and hear our problems.

What aspects are problematic or could work better?

I love everything about Brand 24. So many benefits to the business.

What specific problems in your company were solved by this product?

Seeing how many mentions your business has will work to your advantage. You get to see and read issues right away, and it allows you to correct what happened before the problem escalates.

Are you a current user of this product?

No