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User review of Brandwatch

A great tech paired with functioning consultants.

- by Shannon

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

Brandwatch is a refreshing approach. Its direct to the point. Pricing is neatly laid out. With technology that can be personally customized.

What aspects are problematic or could work better?

Right now, it's something Brandwatch can't control. But it'd be of big help if there's some kind of monitoring for LinkedIn.

What specific problems in your company were solved by this product?

Whether it's from the dashboards to social monitoring for a wide range of purposes, we want to make sure we acquire a lot of value from Brandwatch. We're making use of it for public affairs, investor relationships, and media relationships. Soon, we'll navigate into online focus organizations to be set up. That way, we get to have a snapshot on biggest trends in the energy industry.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Utilities

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

most employees

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.