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User review of Brandwatch

A partnership that’s changing the world in major ways.

- by Yolanda

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

The team from Brandwatch are exceptional. They have a professional approach to things. Very innovative. They take things to heart.

What aspects are problematic or could work better?

There's nothing to really hate. The platform has a bit of learning curve. But that's to be expected from a product that generates robust insights.

What specific problems in your company were solved by this product?

Our latest research was co-authored by us. It helped us gain understanding on abuses posted across Twitter. As a non-proft that leads the globe in anti-bullying, gaining an understanding on cyberbullying and hatred enabled us to craft current and newer support services. We even came up with resources in offering assistance to those who have been inflicted by such problems. Such partnership gave us the chance to kickstart a bigger discussion in public thanks to popular partnerships with some of the biggest brands in social media.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 month

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Health, Wellness and Fitness

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

several employees

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.