What are the best aspects of this product?
The team from Brandwatch are exceptional. They have a professional approach to things. Very innovative. They take things to heart.
What aspects are problematic or could work better?
There's nothing to really hate. The platform has a bit of learning curve. But that's to be expected from a product that generates robust insights.
What specific problems in your company were solved by this product?
Our latest research was co-authored by us. It helped us gain understanding on abuses posted across Twitter. As a non-proft that leads the globe in anti-bullying, gaining an understanding on cyberbullying and hatred enabled us to craft current and newer support services. We even came up with resources in offering assistance to those who have been inflicted by such problems. Such partnership gave us the chance to kickstart a bigger discussion in public thanks to popular partnerships with some of the biggest brands in social media.
Are you a current user of this product?
Yes
What is your role with this product?
How long have you been using this product?
1-3 years
What is your company size?
11-50 Employees
What is your industry?
Health, Wellness and Fitness
How many people in your company actively use this product?
all employees
How long is your contract with the vendor?
Less than 1 year
EU Office: 1 Agios Georgios Street, 7600 , Athienou, Larnaca, Cyprus
US Office: 120 St James Ave Floor 6, Boston, MA 02116
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