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User review
of Brightpearl
Decent Software But There’s Room for Better Features
-
by Gregory
USER SATISFACTION
RECOMMENDATION Quite likely
5 out of 7
COST EFFICENCY Good
5out of 7
OVERALL IMPRESSION very good
4out of 5
EASE OF USE very good
4out of 5
CUSTOMER SUPPORT very good
4out of 5
PROS & CONS
What are the best aspects of this product?
It's a reasonable accounting software and I see it has a lot of potential. I really like the bank feeds function. Also the design is just perfect especially for smaller businesses.
What aspects are problematic or could work better?
I don't see Brightpearl addressing the special accounting needs for my business. I think there should be better modules for accounting which would make this product more versatile.
What specific problems in your company were solved by this product?
With Brightpearl, we have automated our Data Entry for the banks as well as for e-Commerce.
Are you a current user of this product?
Yes
Vendor Reply
Here’s how the company that owns Brightpearl replied to this user review:
Hi Gregory,
Thank you for taking the time for reviewing us. I'm really pleased you're enjoying our bank feeds functionality. Regarding the comments on accounting, we're always for feedback from our customers; especially if they feel we're not meeting their requirements from our software. Have you raised a Feature Request about these needs? If not, we may not know about them. I'd strongly encourage you to email our Support team (at support@brightpearl.com) with the details and they will pass it on to our Product team.
Thank you again,
Tom
USER DETAILS
What is your role with this product?
- I manage other people who use it
How long have you been using this product?
1-3 years
COMPANY DETAILS
What is your company size?
More than 100 Employees
USAGE & IMPLEMENTATION
How many people in your company actively use this product?
several employees
PRICING & COSTS
How long is your contract with the vendor?
Less than 1 year
