A bug tracking tool that’s open-sourced.

What are the best aspects of this product?

This tool is simple in terms of setting it up and getting it ready to start tracking bugs. Being an open source program makes it even more better. I love how it's able to summarize everything about open and closed bugs. It sends e-mail notifications to individuals involved in development.

What aspects are problematic or could work better?

It takes a bit of time to make e-mail configurations, which can make it a problem for a new system. It should have some sort of instructions to make setup a lot easier to do.

What specific problems in your company were solved by this product?

We're currently making use of the app to keep track of bug status. Bugzilla did a tremendous job of catching bugs in the middle of our product testing.

Are you a current user of this product?

Yes