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User review of Bugzilla

A bug tracking tool that’s open-sourced.

- by Doug

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

This tool is simple in terms of setting it up and getting it ready to start tracking bugs. Being an open source program makes it even more better. I love how it's able to summarize everything about open and closed bugs. It sends e-mail notifications to individuals involved in development.

What aspects are problematic or could work better?

It takes a bit of time to make e-mail configurations, which can make it a problem for a new system. It should have some sort of instructions to make setup a lot easier to do.

What specific problems in your company were solved by this product?

We're currently making use of the app to keep track of bug status. Bugzilla did a tremendous job of catching bugs in the middle of our product testing.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

User

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

no

How many people in your company actively use this product?

just me

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.

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