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Bugzilla REVIEW

IT Management Software

10 user reviews
USER SATISFACTION 97%
OUR SCORE 7.9

What is Bugzilla?

Bugzilla is an open source bug tracking system that provides a vast range of project management and issue tracking features. This free platform is created to enable individual developers or whole development teams to converge on a single hub and work on bugs and other issues via the app’s web interface or even email. Bugzilla does not offer much customization options, but the system is powerful and effective in tracking bugs in software and hardware as well as IT support queues and deployment management.

Bugzilla delivers an optimized database structure that results to improved performance and scalability. The system features top grade security to protect confidentiality of its users. Other features include an advanced query application that can remember your searches and integrated email capabilities.

Overview of Bugzilla Benefits

Bugzilla is an effective bug tracking solution used by many companies and individual developers. Bugzilla easily addresses the singular problem of tracking bugs for bugs and defects in software. The system achieves this via a user-friendly Web interface that can be accessed from any modern browser.

Features that make Bugzilla a standout among its competition include a very powerful Advanced search tool, email notifications, time tracking, reporting and charting, and a request system to mention a few. The only drawback that many people complain about Bugzilla is that non-Linux/UNIX administrators find it hard and confusing to install and run the software on their system. But once installed, Bugzilla is a very capable platform and has the tools to help you do everything you need to keep your bugs tracked and your developers happy.

Among the benefits Bugzilla brings to the table include enhanced communication among and between software developers as well as improved productivity that results to positive impacts on the product’s quality. With Bugzilla, software developers and coders find it easy to meet or even exceed customer expectations. The system also promotes accountability, which is an important factor in improved productivity at an individual level. Bugzilla has customization options that make it easily adaptable to multiple situations.

Overview of Bugzilla Features

For Users
  • Advanced Search Capabilities
  • Email Notifications Controlled By User Preferences
  • Bug Lists in Multiple Formats (Atom, iCal, etc.)
  • Scheduled Reports (Daily, Weekly, Hourly etc.) by Email
  • Reports and Charts
  • Automatic Duplicate Bug Detection
  • File/Modify Bugs By Email
  • Time Tracking
  • Request System
  • Private Attachments and Comments
  • Automatic Username Completion or Drop-Down User Lists
  • Patch Viewer
  • “Watch” Other Users
  • Move Bugs Between Installs
  • Save and Share Searches
For Administrators
  • Excellent Security
  • Extension Mechanism for Highly Customizable Installations
  • Custom Fields
  • Custom Workflow
  • Full Unicode Support
  • Localization
  • mod_perl Support for Excellent Performance
  • Webservices (XML-RPC) Interface
  • Control Bug Visibility/Editing with Groups
  • Impersonate Users
  • Multiple Authentication Methods
  • Support for Multiple Database Engines
  • Sanity Check

Bugzilla Position In Our Categories

Position of Bugzilla in our main categories:

500

Bugzilla is one of the top 500 IT Management Softwareproducts

500

Bugzilla is one of the 500
IT Management Software products


Bugzilla is also listed in the following subcategories:

Category:Position:Category:Position:
IT Development Software#88
Category:Position:
IT Development Software#88

Organizations have diverse wants and requirements and no software solution can be just right in such a condition. It is futile to try to find an ideal out-of-the-box software system that fulfills all your business needs. The intelligent thing to do would be to modify the system for your unique requirements, employee skill levels, budget, and other aspects. For these reasons, do not hurry and invest in well-publicized popular applications. Though these may be widely used, they may not be the best fit for your specific wants. Do your homework, check out each short-listed platform in detail, read a few Bugzilla reviews, speak to the vendor for clarifications, and finally settle for the product that presents what you require.

How Much Does Bugzilla Cost?

Bugzilla Pricing Plans:
Free trial
Free
Free

Bugzilla is a free bug tracking system, but those who want to support the system and help in its maintenance can send a donation on their official website to help develop the software further.

User Satisfaction

We realize that when you make a decision to buy IT Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Bugzilla reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Bugzilla. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

121

NEGATIVE SOCIAL MENTIONS

4

Video

Technical details

Devices Supported
  • Windows
  • Linux
  • Mac
  • Web-based
Language Support
  • English
Pricing Model
  • Free
Customer Types
  • Small Business
  • Large Enterprises
  • Medium Business
Deployment
  • On Premise
  • Open API

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE
  • TRAINING
  • TICKETS

Bugzilla User Reviews

What are Bugzilla pricing details?

Bugzilla Pricing Plans:
Free trial
Free
Free

Bugzilla is a free bug tracking system, but those who want to support the system and help in its maintenance can send a donation on their official website to help develop the software further.

What integrations are available for Bugzilla?

Bugzilla offers integrations with the following business systems and applications:

  • TaskComplier
  • qTrace
  • BugCam
  • Bug Shooting
  • Entomologist
  • ALM Works Deskzilla
  • BugzMon
  • MyZilla
  • LiveProject
  • BugMail
  • Althaia for Outlook
  • Interclue
  • Bugit
  • ZeeBugs
  • TaskJuggler
  • Markdown
  • Zimbra
  • Liaison
  • PractiTest
  • TestLodge
  • Gurock TestRail

User reviews


User reviews in total: 10

6
4
0
0
0

Average Rating:

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The most favorable review

Jeanne

7 months ago


Pros: I love how Bugzilla lays out its advanced search filters. The customization option of changing columns makes it easy for us to export columns in a csv format. It also gives us time to add additional details that can be included while filling bugs so it can easily be customized for every requirement.

Cons: I'd love it if Bugzilla gets a major upgrade to turn it into a project management tool. It would be nice if there's a possibility for us to add comments and a simultaneous attachment. It may not be user friendly but we hope that'll change in the future.

The least favorable review

Dominic

6 months ago


Pros: What I really the most with Bugzilla is how you can keep things organized. Assigning bugs can be done on the fly so each team member can fix and monitor the status of each single issue.

Cons: There have been issues where the UI can be difficult to navigate. There have been instances where I gave up looking for something. Also, the UI is way too bland.

Published 6 months ago
Verified
user
What I really the most with Bugzilla is how you can keep things organized. Assigning bugs can be done on the fly so each team member can fix and monitor the status of...



What do you think about this review? Great Poor
Published 6 months ago
Verified
user
Bugzilla contains a plethora of features and can be configured for use in a number of ways. It's a fast tool the leaves very little server footprint. It offers excellent...



What do you think about this review? Great Poor
Published 7 months ago
Verified
user
I love how Bugzilla lays out its advanced search filters. The customization option of changing columns makes it easy for us to export columns in a csv format. It also...



What do you think about this review? Great Poor
Published 11 months ago
Verified
user
A tool that's very useful in all aspects. Tracking bugs has never been this easy. It can be installed within the network so it can be used by you and your team offline....



What do you think about this review? Great Poor
Published 11 months ago
Verified
user
With this tool, I'm able to get thet most out of my software development and other projects. With little effort, I gave out roles, create e-mail notifications, and set up...



What do you think about this review? Great Poor
Published 12 months ago
Verified
user
I love how this tool is simple to deal with on the first go. Not only that, but Bugzilla gave me complete control on the lifecycle of each bug.



What do you think about this review? Great Poor
Published 1 year ago
Verified
user
This tool is simple in terms of setting it up and getting it ready to start tracking bugs. Being an open source program makes it even more better. I love how it's able to...



What do you think about this review? Great Poor
Published 1 year ago
Verified
user
Bugzilla is an open-sorced tool for tracking bugs. It gives developers a chance to monitor major issues with their product. The tool can also be deployed for test...



What do you think about this review? Great Poor
Published 1 year ago
Verified
user
Bugzilla has a lot of things in store. It has plenty of features capable of tracking issues. What's more it's a tool that's quick to set up and immediately use.



What do you think about this review? Great Poor
Published 1 year ago
Verified
user
I love how its UI is laid out in a simple manner with very little distractions. Its entry fields are clear enough to see and it integrates wonderfully with Chrome.



What do you think about this review? Great Poor

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