A tool intended for bug tracking.

What are the best aspects of this product?

I love how this tool is simple to deal with on the first go. Not only that, but Bugzilla gave me complete control on the lifecycle of each bug.

What aspects are problematic or could work better?

This tool needs more improvement on the description requirements (either in terms of function or business) as well as being able to integrate with other known IT platforms and tools.

What specific problems in your company were solved by this product?

Bugzilla gave me the ability to reap the advantages of collaborating with other teams in varying situations. You get enhanced control while maintaining quality communication throughout each project.

Are you a current user of this product?

Yes