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User review of Bugzilla

A tool intended for bug tracking.

- by Arlene

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

I love how this tool is simple to deal with on the first go. Not only that, but Bugzilla gave me complete control on the lifecycle of each bug.

What aspects are problematic or could work better?

This tool needs more improvement on the description requirements (either in terms of function or business) as well as being able to integrate with other known IT platforms and tools.

What specific problems in your company were solved by this product?

Bugzilla gave me the ability to reap the advantages of collaborating with other teams in varying situations. You get enhanced control while maintaining quality communication throughout each project.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 month

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

User

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

no

How many people in your company actively use this product?

several employees

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.

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