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User review of Bugzilla

A tool that’s both interesting and useful.

- by Morris

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

A tool that's very useful in all aspects. Tracking bugs has never been this easy. It can be installed within the network so it can be used by you and your team offline. Its e-mail notification keeps you updated if new bugs are present. And it's super fast.

What aspects are problematic or could work better?

Some of the things I don't favor with this tool is that it becomes a bit challenging to make configurations and challenging to handle it on initial use. It has an old interface that badly needs an improved look. It also won't let you communicate with your bugs via e-mail.

What specific problems in your company were solved by this product?

We mainly use Bugzilla for software development. It's proven to be valuable as it's capable of monitoring each bug in your systems. It allows you to know specific system and versions that are in trouble. Severity and priority allows for reference on which bug deserves to be resolved first and foremost.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 month

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Computer Software

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

no

How many people in your company actively use this product?

most employees

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.

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