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User review of Bunchball Nitro

Great tool, really helpful

- by Colleen

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

I am very satisfied with their customer service, they are very responsive, helpful and knowledgeable. Bunchball’s control panel is easy to use. We are able to post challenges to our site quickly and efficiently and even to change the existing ones. The API’s is easy to use, we were allowed to make some customizations if needed.

What aspects are problematic or could work better?

In order to customize fully we needed to do some code-work. We could have used it in more flexible ways. All in all, we were very satisfied with the implementation and usage of the product.

What specific problems in your company were solved by this product?

We were searching for a tool that could help us to increase the engagement and the registrations on the site. This solution helped us to show off parts of our site that viewers couldn’t find. Thanks to Bunchball we managed to achieve those goals.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I manage other people who use it

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Sports

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

most employees

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.