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User review of CallHippo

Excellent product to connect clients

- by Ananya Naidu

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

Pros : CallHippo has helped me to upgrade the communication network of my business. Today, without using a conventional telecommunication service, I can easily queue, transfer, and forward calls to the relevant team member and track calls, at every second. It’s highly flexible, extremely user-friendly and affordable. I can also integrate the software with other applications and enjoy continuous flow of work. It is easily accessible from my Smartphone and laptop and allows me to talk on-the-go.

What aspects are problematic or could work better?

The CRM Integration feature in not available yet. So they can work on it and make it available asap.

What features/services would you like to see in future versions of this product?

CRM Integration & Mobile App

What specific problems in your company were solved by this product?

Made our communication easy and smooth with our clients. It is easily accessible from my Smartphone and laptop and allows me to talk on-the-go.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I manage other people who use it

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Non-Profit Organization Management

USAGE & IMPLEMENTATION

How did your company implement this product?

in the cloud

How long did it take to set up this product?

less than 1 hour

How many people in your company actively use this product?

most employees

What is the primary use of this product in your company?

both B2B & B2C

PRICING & COSTS

What was the cost of implementing this product?

$400

What is your total annual cost for using this product?

$4800

How long is your contract with the vendor?

Unlimited

Did you get any discount for this product? How much?

10%

FEATURE DETAILS

Call Management

Call Blocking
4
very good
Call Forwarding
5
amazing
Call Queuing
5
amazing
Caller ID
4
very good
Caller ID with Name
4
very good
Redialing
4
very good
Simultaneous Rings
5
amazing

Advanced VoIP Features

Keep Number For Life
5
amazing
Telemarketer Blocking
3
ok
Area Code Selection
3
ok
Contact Lists
5
amazing
Enhanced Voicemail
4
very good
Line Unavailable Forward
4
very good
Toll Free Numbers
3
ok
Distinctive Ringing
3
ok
Extra Virtual Numbers
5
amazing
Multi-Ring
5
amazing
Travel Globally
5
amazing
Caller ID Blocking
4
very good
International Blocking
4
very good
Online Account Management
5
amazing