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CallHippo Review

CallHippo
Our score: 8.0 User satisfaction: 100%

What is CallHippo?

CallHippo is a virtual phone solution designed specifically for small business and enterprises enabling them to connect with their customers and vice versa efficiently and effectively while keeping expenses low. The software is an ideal platform for small and expanding businesses looking to set up sales and support phone numbers so that they can service their clients better, seize on more business opportunities, and generate more sales.

CallHippo is the perfect partner for small enterprises with a fast growing customer base. The software comes with a plethora of features that allows them to connect and communicate with their clients using local phone numbers. CallHippo allows companies to buy local numbers in more than 50 countries and designate certain numbers to certain departments in a few clicks. On top of customer communication, CallHippo can be used to further enhance team communication and collaboration.

Overview of CallHippo Benefits

CallHippo gives small and expanding enterprises with a better way to set up virtual phone numbers for their businesses. The software allows companies to purchase local phone numbers in more than 50 countries, which they then assign for their sales, marketing, and support teams and other departments in just a few seconds.

With CallHippo, you don’t need to have a desktop phone for your teams to fully utilize the software. You can make and receive calls all over the world from your web browser. Aside from engaging your customers and prospective clients via a virtual phone system, you, your team members, and top management personnel can also communicate with each other. This allows for smooth and friction-free discussion of ideas, debates, and collaboration.

As all calls and related information such as contact details, call history, records, and more are centralized, CallHippo becomes an ideal call management hub for all team members. The software comes with useful features such as call recording, call forwarding, call analytics, voice mails, and more.

You can monitor the quality of your team’s performance and assess individual indicators like the numbers of missed calls, answered calls, and duration of calls. CallHippo lets you play your voicemails in your inbox. If you ever decide to switch to another phone provider, CallHippo lets you retain your phone number for your convenience.

Overview of CallHippo Features

  • Automatic Call Distribution
  • Data Records
  • Custom Messages
  • Call Recording
  • Forward to Cellphones
  • Voice Mail
  • Working Hours Per User
  • Contact Management
  • Shared Contacts
  • Email Support
  • Priority Email

Awards & Quality Certificates

An award given to products that have recently entered the market but are already becoming very popular
This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.

CallHippo Position In Our Categories

Since companies have distinctive business-related requirements, it is only rational that they avoid paying for an all-encompassing, ideal software solution. Needless to say, it would be futile to try to stumble on such an app even among branded software solutions.
The reasonable thing to undertake should be to write down the varied essential factors which merit consideration like major features, pricing, technical skill competence of the employees, company size, etc. Then, you must follow through the product research exhaustively. Have a look at some CallHippo reviews and check out the other applications in your list more closely. Such well-rounded product investigation can make sure you steer clear of unsuitable software solutions and pay for the one that includes all the features you require business requires.

Position of CallHippo in our main categories:

TOP 100

CallHippo is one of the top 100 Communications Software products

CallHippo is also listed in the following subcategories:

Since each company has unique business needs, it is sensible for them to desist from searching for a one-size-fits-all faultless software application. Needless to say, it would be useless to try to find such a system even among popular software solutions. The smart thing to do would be to jot down the various essential elements that require consideration such as key features, budget, skill levels of staff members, company size etc. Then, you should do your homework thoroughly. Read some CallHippo VoIP Software reviews and look into each of the other apps in your shortlist in detail. Such exhaustive research can make sure you weed out ill-fitting platforms and choose the app that presents all the elements you require for business success.

How Much Does CallHippo Cost?

CallHippo Pricing Plans:

Free Trial

Starter

$5/user/month

Premium

$10/user/month

Premium

$20/user/month

CallHippo offers three enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your business:

Starter – $5/user/month or $4.5/user/month (annual billing)

  • Unlimited Users
  • Unlimited Number of Callers in Queue
  • Automatic Call Distribution
  • Data Records
  • Custom Messages
  • Call Recording
  • Forward to Cellphones
  • Voice Mail
  • Working Hours Per User
  • Contact Management
  • Shared Contacts
  • Email Support
  • Priority Email

Premium – $10/user/month or $8.5/user/month (annual billing)

  • All Starter features
  • Free Inbound Calls
  • Phone Support

Premium – $20/user/month or $17/user/month (annual billing)

  • All Premium features
  • Free Outgoing Calls to US/Canada (500 minutes per user)
  • Dedicated Account Manager

User Satisfaction

Positive Social Media Mentions 1
Negative Social Media Mentions 0

We realize that when you make a decision to buy VoIP Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and CallHippo reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with CallHippo. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Monthly payment
  • Annual Subscription

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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CallHippo Comparisons

CallHippo user reviews

CallHippo review

Read full review >
Adel Schmidt
3/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 02.07.2017 Company Size: 11-50 Employees Industry: Import and Export

Awesome Tool For Business Communcation

Read full review >
Anonymous Reviewer
5/5

Overall Impression

4/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 06.05.2017 Company Size: 11-50 Employees Industry: Marketing and Advertising

Awesome Tool For Business Communcation

Read full review >
Merimal Lely
5/5

Overall Impression

4/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 08.04.2017 Company Size: 11-50 Employees Industry: Apparel & Fashion

Excellent product to connect clients

Read full review >
Ananya Naidu
5/5

Overall Impression

4/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 31.03.2017 Company Size: 11-50 Employees Industry: Non-Profit Organization Management

What are CallHippo pricing details?

CallHippo Pricing Plans:

Free Trial

Starter

$5/user/month

Premium

$10/user/month

Premium

$20/user/month

CallHippo offers three enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your business:

Starter – $5/user/month or $4.5/user/month (annual billing)

  • Unlimited Users
  • Unlimited Number of Callers in Queue
  • Automatic Call Distribution
  • Data Records
  • Custom Messages
  • Call Recording
  • Forward to Cellphones
  • Voice Mail
  • Working Hours Per User
  • Contact Management
  • Shared Contacts
  • Email Support
  • Priority Email

Premium – $10/user/month or $8.5/user/month (annual billing)

  • All Starter features
  • Free Inbound Calls
  • Phone Support

Premium – $20/user/month or $17/user/month (annual billing)

  • All Premium features
  • Free Outgoing Calls to US/Canada (500 minutes per user)
  • Dedicated Account Manager

What integrations are available for CallHippo?

  • Pipedrive
  • Zoho
  • Other integration updates in CallHippo will be released very soon. After the updates are released, it will become possible to integrate CallHippo with Zapier, Slack, Intercom,and more CRM’s.

CallHippo average rating:

Average score
5/5 (4 user reviews)
5/5

Overall Impression

4/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Write your own review of this product

ADD A REVIEW

The most favorable review

Ananya Naidu

PROS: Pros : CallHippo has helped me to upgrade the communication network of my business. Today, without using a conventional telecommunication service, I can easily queue, transfer, and forward calls to the relevant team member and track calls, at every second. It’s highly flexible, extremely user-friendly and affordable. I can also integrate the software with other applications and enjoy continuous flow of work. It is easily accessible from my Smartphone and laptop and allows me to talk on-the-go.

CONS: The CRM Integration feature in not available yet. So they can work on it and make it available asap.

Reviewed 3 years ago

Read full review >

The least favorable review

Adel Schmidt

PROS: Thanks to CallHippo, I have levelled up my business and upgraded its communication structure. Working with international clients is lot more convenient. I can track my conversations and keep real-time recordings, which avoids any kind of confusion. Its call analytics tells me about my performance and I think of ways to optimize communication. The best thing about the software is its ease of use. Besides these, it’s extremely flexible and highly customizable.

CONS: Can add more features like IVRS, call cascading, concurrent calls etc.

Reviewed 2 years ago

Read full review >

More reviews from 4 actual users:

Sort by:

Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

CallHippo review

Read full review >
Adel Schmidt
3/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 02.07.2017 Company Size: 11-50 Employees Industry: Import and Export

PROS: Thanks to CallHippo, I have levelled up my business and upgraded its communication structure. Working with international clients is lot more convenient. I can track my conversations and keep real-time recordings, which avoids any kind of confusion. Its call analytics tells me about my performance and I think of ways to optimize communication. The best thing about the software is its ease of use. Besides these, it’s extremely flexible and highly customizable.

CONS: Can add more features like IVRS, call cascading, concurrent calls etc.

What do you think about this review? Great Poor

Awesome Tool For Business Communcation

Read full review >
Anonymous Reviewer
5/5

Overall Impression

4/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 06.05.2017 Company Size: 11-50 Employees Industry: Marketing and Advertising

PROS: One of the great features of CallHippo is that, you can add multiple features under one number. So, when the customer calls on that number all members under that number will be notified at the same time. Now, if any of the member picks up the call, the remaining members will automatically stop getting incoming call notification. This feature has been a great help for my organization as we have many responsible person for one subject. We would say a big yes to CallHippo!

CONS: They need to upgrade the Android app and provide features like IVR and Call extensions.

What do you think about this review? Great Poor

Awesome Tool For Business Communcation

Read full review >
Merimal Lely
5/5

Overall Impression

4/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 08.04.2017 Company Size: 11-50 Employees Industry: Apparel & Fashion

PROS: Talking about virtual calling system, I bet none can beat CallHippo. Using it for more than six months now, I am amazed by its powerful functionality and efficiency. It makes call transferring and forwarding, an easy task. I can also extend calls to my team members and track their customer service. It's useful call analytics provide real-time data and allow me to take informed decisions.

CONS: The IVRS software feature in not available yet. So they can work on it and make it available asap

What do you think about this review? Great Poor

Excellent product to connect clients

Read full review >
Ananya Naidu
5/5

Overall Impression

4/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 31.03.2017 Company Size: 11-50 Employees Industry: Non-Profit Organization Management

PROS: Pros : CallHippo has helped me to upgrade the communication network of my business. Today, without using a conventional telecommunication service, I can easily queue, transfer, and forward calls to the relevant team member and track calls, at every second. It’s highly flexible, extremely user-friendly and affordable. I can also integrate the software with other applications and enjoy continuous flow of work. It is easily accessible from my Smartphone and laptop and allows me to talk on-the-go.

CONS: The CRM Integration feature in not available yet. So they can work on it and make it available asap.

What do you think about this review? Great Poor
Reviewed By Louie Andre
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