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User review of CallidusCloud Marketing Solution

CallidusCloud helps us to find and follow our leads and perform successful email campaigns

- by Rufus

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

We are able to see those who have visited our website, what pages they have viewed and links, all of these information we receive with our email campaign analytics. Callidusclould helps us to follow and even identify our leads with automated emails. Our sales team is able to track the website visitors, views and links and they are doing their best to perform the sales via SalesForce.

What aspects are problematic or could work better?

We don’t receive detailed analytical info after we send the campaigns. The click through data is still visible but we haven’t seen the clicks through the links. We want to test the workflow builder, but I think we are going to need extra time to learn the tool.

What specific problems in your company were solved by this product?

CalliDusCloud helps us to track leads that are coming from email clicks by using the view habit option on our website and then we are able to send those leads to our sales team. I have to say that we don’t use this product fully but I can surely say that is it great and works amazing based on the results we have seen.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Outsourcing/Offshoring

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

several employees

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.