What are the best aspects of this product?
We are able to see those who have visited our website, what pages they have viewed and links, all of these information we receive with our email campaign analytics. Callidusclould helps us to follow and even identify our leads with automated emails. Our sales team is able to track the website visitors, views and links and they are doing their best to perform the sales via SalesForce.
What aspects are problematic or could work better?
We don’t receive detailed analytical info after we send the campaigns. The click through data is still visible but we haven’t seen the clicks through the links. We want to test the workflow builder, but I think we are going to need extra time to learn the tool.
What specific problems in your company were solved by this product?
CalliDusCloud helps us to track leads that are coming from email clicks by using the view habit option on our website and then we are able to send those leads to our sales team. I have to say that we don’t use this product fully but I can surely say that is it great and works amazing based on the results we have seen.
Are you a current user of this product?
Yes
What is your role with this product?
How long have you been using this product?
1-3 years
What is your company size?
More than 100 Employees
What is your industry?
Outsourcing/Offshoring
How many people in your company actively use this product?
several employees
How long is your contract with the vendor?
1 year
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