Helpful tool for launching our marketing campaigns

What are the best aspects of this product?

I am able to track prospects, companies and other types of visitors that visit our websites, we are even able to score them based on the actions they take related to emails they are receiving directly from our company. We use the email rerun option because we have customers who are willing to receive daily newsletters from us. CalliDus Cloud offers schedule feature so we can schedule emails at the same time every day.

What aspects are problematic or could work better?

I had some issues with the CalliDus Cloud, for e.g. I have received same report email 20 times today, and this is annoying thing. And I have to say about the issue I had with the rerun system I had it for months, they finally fixed it. I think, they need to improve their email reporting system for individual contacts emails and for specific emails.

What specific problems in your company were solved by this product?

CalliDus Cloud allows us to monitor the performance of some specific campaigns. We are able to score leads and even to monitor views and visitors. Everything works great with this system.

Are you a current user of this product?

Yes