Fully using call tracking!

What are the best aspects of this product?

Swiftly adding tracking numbers is the best. But the best thing with CallTrackingMetrics is how they independently bill customers and getting only to their number in seeing stats and review calls. Linking such metrics with Google Analytics is fantastic. It can help us check the success of our calls within the dashboard. Fantastic customer service.

What aspects are problematic or could work better?

Nothing at the moment. I can't think of another bad thing about this.

What specific problems in your company were solved by this product?

We can segment our locations for businesses located in different locations. This allows to glimpse at which locations are doing better in online calls. It also shows which locations aren't capable of closing sales their call volume going up. A great way to be given the option in analyzing this.

Are you a current user of this product?

Yes