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User review of CallTrackingMetrics

Great CS team!

- by Ernestina

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
5out of 7
Good
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

First of all, I think it's great that there are no limitations as to the numbers we can upload on CTM. The customer support team are always happy to help too. We had some issues at the beginning while setting this solution up, and they had been very helpful to us.

What aspects are problematic or could work better?

I haven't come across any major issues that the CTM team have not been able to help me with. However, they do take breaks on weekends, so you better reserve all your queries on weekdays.

What specific problems in your company were solved by this product?

We've seamlessly integrated this into our workflow. My team and I find this very useful.

Are you a current user of this product?

No

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

N/A

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.