I’m really happy about this tool!

What are the best aspects of this product?

CallTrackingMetrics does more than just log calls--it also helps us drive sales and improve our campaigns based on the reports we've generated from it. It's easy to track our progress in specific campaigns, so we know which ones to fortify or to kill.

What aspects are problematic or could work better?

Right now we can't make changes to our data at the same time. We have to wait for other users to finish their changes before we can give a go at it.

What specific problems in your company were solved by this product?

We've launched multiple marketing campaigns before with little to no follow-through after. Now, with CMT, we can track our campaigns from start to finish and see if it is,indeed, relevant to our customers.

Are you a current user of this product?

No