Tracking calls can only be made through this.

What are the best aspects of this product?

I've been using call tracking metrics to customers for serveral years now. It's a highly reliable approach in measuring ROI on leads for customers. What I favor most with CallTrackingMetrics is their support. Even if we're dealing with intricate programming, they're patient in ensuring the things that we do are correct.

What aspects are problematic or could work better?

Nothing negative to say. It's so simple to use. Affordable. From time to time it won't fit with your customer's plan since the number of customers calling should be the exact number they'll always contacting. Essentially, call tracking isn't meant for them.

What specific problems in your company were solved by this product?

This service takes aim in precisely measuring ROI. It functions as a tool for sales training. We have big franchises that make use of this service. This is done to help monitor the performance of new franchisees. It takes recorded calls where it can then be utilizied for training enhancement.

Are you a current user of this product?

Yes