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User review of Campaign Monitor

I strongly recommend Campaign Monitor

- by Karen

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

Campaign Monitor’s strengths are technical documentation, customer support, and top rate features. If you search for any technical topic, it is sure to lead to Campaign Monitor’s website. The vendor has recently added a transactional email service which has greatly expanded the use for a lot of clients. This service ensures that automatic emails have the same attention to detail and care as their marketing campaigns.

What aspects are problematic or could work better?

The vendor’s roadmap for future feature development has not been made public, so we don’t know whether desired features will be added. The main website is built for new users, which makes it difficult for existing customers to log into their account.

What specific problems in your company were solved by this product?

Campaign Monitor is the ideal solution for a client's email workflow, from composition to delivery. It can be used both by newbies to email marketing as well as experienced power users who are porting from another system.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 month

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Design

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

all employees

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.