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Campaign Monitor Review

Campaign Monitor
Our score: 8.3 User satisfaction: 92%

What is Campaign Monitor?

Campaign Monitor is an email marketing app that companies can use to quickly and easily design their own personalized messages for fans and customers. It also enables you to optimize your campaigns with the help of advanced analytics and detailed reports.

The software provides you with a drag-and-drop email builder that lets you create branded, personalized emails. It also offers effective list management tools that can help organizations build segmented lists based on their own criteria. Plus, you can easily automate campaigns to ensure the right customers receive the right messages at the right time.

Apart from design and automation, Campaign Monitor also provides optimization tools to help users track the effectiveness of their email marketing campaigns in real-time. You will be able to see who opened and shared your emails, and what the readers you’re sharing them with are saying to their friends.

Overview of Campaign Monitor Benefits

Campaign Monitor offers all the vital features needed to run professional email marketing campaigns to boost your business.

You can design beautiful and effective emails: Campaign Monitor’s drag-and-drop email builder offers a range of professionally-designed templates that you can use to create your own branded and unique emails that will look wonderful on any device. The app’s DIY email builder optimizes personalized emails for every inbox, and the reader can use a desktop or mobile device to read the messages.

You can send personalized email content to your customers: The software allow you to personalize your emails to make them more powerful. Campaign Monitor’s easy-to-use yet robust tools enable you to customize and segment your lists so that you can send relevant messages to the right contacts. List segmentation features enable you to send relevant messages to the most promising prospects who look like they are likely to convert. Campaign Monitor’s list management tools enable subscriber segmentation, personalized content, triggered messaging, and webhooks.

You can easily automate your campaigns: Automated campaigns can work effectively in the background.You can set them up and import your subscriber and customer information into Campaign Monitor. Then, sit back and relax as this cloud-based app sends pre-designed messages at the right times.

You can measure the effectiveness of your campaigns: Campaign Monitor offers interactive analytics that provides insights on how your emails are performing in real time. You can see how your readers are engaging with and sharing your content, and how effective your call to actions are. Campaign Monitor also offers robust analytics and reporting components that allow you to see who opened your emails and what aspects of your content are most interesting to readers. You can even see with whom the emails are shared with.

Other benefits include drag-and-drop tools to simplify the creation of emails, easy tools that allow you to grow subscriber lists, and social features to promote sharing on Twitter and Facebook.

Overview of Campaign Monitor Features

  • Template Designer
  • Content Customization
  • Dynamic Content
  • Roll Your Own Designs
  • Easy Template Language
  • Mobile-Ready Templates
  • Update in Browser
  • A/B Testing
  • Social Sharing
  • Segmentation and personalization tools

Campaign Monitor Position In Our Categories

Because companies have unique business-related wants, it is prudent that they abstain from deciding on an all-in-one, “perfect” business application. At any rate, it is nearly futile to try to chance on such a software product even among sought-after software systems. The practicable step to do would be to write the several important aspects which necessitate deliberation like essential features, budget, skill aptitude of the users, company size, etc. The second step is, you must perform your product research comprehensively. Read some Campaign Monitor analyses and explore the other software systems in your list more closely. Such well-rounded research ensures you steer clear of ill-fitting applications and pay for the one that delivers all the features you require business requires.

Position of Campaign Monitor in our main categories:

TOP 500

Campaign Monitor is one of the top 500 Marketing Software products

Campaign Monitor is also listed in the following subcategories:

Every enterprise has different needs and needs a software that can be personalized for their size, kind of workers and customers, and the particular industry they are in. For these reasons, no system can provide perfect functionality off-the-shelf. When you look for a software app, first be sure what you need it for. Read some Campaign Monitor Marketing Software reviews and ask yourself do you want basic functionality or do you want complex functionality? Are there any industry-specific tools that you are looking for? Obtain the answers to these queries to aid your search. There are lots of elements that you need to reflect on and these include your budget, particular business requirements, your organization size, integration requirements etc. Take your time, try out a few free trials, and finally select the platform that presents all that you need to improve your firm effectiveness and productivity.

How Much Does Campaign Monitor Cost?

Campaign Monitor Pricing Plans:

Free Trial

Basic

$9/month

Unlimited

$29/month

Premier

$149/month

Advanced

By quote

Campaign Monitor has four pricing plans you can choose from based on the scale and features you need. Setting up an account and creating a campaign is free. You will only need to choose a plan when you send to more than 5 subscribers. The monthly pricing is based on the number of users. For an estimate, you may use the calculator on Campaign Monitor’s website.

Basic – starts from $9/month

  • 2,500 emails across campaigns and automated emails
  • Customer support via email
  • All core email marketing features
  • Basic marketing automation
  • Insights analytics suite

Unlimited – starts from $29/month

  • All features in Basic plan
  • Unlimited emails across campaigns and automated emails
  • Unlimited inbox previews
  • Unlimited spam testing
  • Priority customer support via email
  • Advanced marketing automation
  • Time zone sending

Premier – starts from $149/month

  • All features in Unlimited plan
  • Premier phone and email support
  • Access to our Customer Success team
  • Advanced link tracking
  • Send-time optimization
  • Template management for teams

Advanced – By quote

  • All features in Premier plan
  • 1:1 email content
  • Activity-triggered journeys
  • Advanced segmentation
  • Behavioral customer data

User Satisfaction

Positive Social Media Mentions 202
Negative Social Media Mentions 16

We realize that when you make a decision to buy Marketing Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Campaign Monitor reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Campaign Monitor. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
  • Windows Mobile

Deployment

Language Support

  • English

Pricing Model

  • Monthly payment

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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Campaign Monitor Comparisons

Campaign Monitor user reviews

It has great reporting and it is easy to use

Read full review >
Ben
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 19.09.2019 Company Size: 11-50 Employees Industry: N/A

Excellent tool to manage multiple clients

Read full review >
Paulette
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 18.09.2019 Company Size: 1-10 Employees Industry: Wireless

This is great tool for creating automated email campaigns

Read full review >
Michele
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 08.09.2019 Company Size: 11-50 Employees Industry: Information Technology and Services

This is easy to use email campaign tool

Read full review >
Elvira
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 30.09.2018 Company Size: More than 100 Employees Industry: Pharmaceuticals

Ideal for basic email campaigns

Read full review >
Alyssa
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 12.09.2018 Company Size: More than 100 Employees Industry: Internet

What are Campaign Monitor pricing details?

Campaign Monitor Pricing Plans:

Free Trial

Basic

$9/month

Unlimited

$29/month

Premier

$149/month

Advanced

By quote

Campaign Monitor has four pricing plans you can choose from based on the scale and features you need. Setting up an account and creating a campaign is free. You will only need to choose a plan when you send to more than 5 subscribers. The monthly pricing is based on the number of users. For an estimate, you may use the calculator on Campaign Monitor’s website.

Basic – starts from $9/month

  • 2,500 emails across campaigns and automated emails
  • Customer support via email
  • All core email marketing features
  • Basic marketing automation
  • Insights analytics suite

Unlimited – starts from $29/month

  • All features in Basic plan
  • Unlimited emails across campaigns and automated emails
  • Unlimited inbox previews
  • Unlimited spam testing
  • Priority customer support via email
  • Advanced marketing automation
  • Time zone sending

Premier – starts from $149/month

  • All features in Unlimited plan
  • Premier phone and email support
  • Access to our Customer Success team
  • Advanced link tracking
  • Send-time optimization
  • Template management for teams

Advanced – By quote

  • All features in Premier plan
  • 1:1 email content
  • Activity-triggered journeys
  • Advanced segmentation
  • Behavioral customer data

What integrations are available for Campaign Monitor?

Campaign Monitor supports integrations with the following business systems and applications:

  • GetFeedBack
  • Salesforce
  • Facebook Subscribe Form
  • API Changelog
  • Lytics
  • MailSync
  • Campaignified for Shopify
  • Zapier

Campaign Monitor average rating:

Average score
5/5 (26 user reviews)
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Write your own review of this product

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The most favorable review

Lydia

PROS: I use Campaign Monitor since 2009 and from my experience I can say that this is ectremely flexible solution and email marketing platform. We can easily manage and customize clients email marketing from concept to completion. I personally like its automation and 3rd party integration options. The reporting is wonderful and accurate than other email marketing platform in the market.

CONS: I have found out that some email templates are limited. When I want to customize template it requires some editing of HTML code to get the look I want.

Reviewed 2 years ago

Read full review >

The least favorable review

Ismael

PROS: Campaign monitor is easy to use platform that requires little to less coding and it has simple learning curve. We are able to organize all our political clients from one place. The templates are easily customizable for every client and we can organize the content of our mail lists.

CONS: It locked me out of our account for 2 days and this was very inconvenient. I understand that it prevents unfair targeting of subscribers. Also, they could make better customer service available to all its users.

Reviewed 2 years ago

Read full review >

More reviews from 26 actual users:

Sort by:

Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

It has great reporting and it is easy to use

Read full review >
Ben
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 19.09.2019 Company Size: 11-50 Employees Industry: N/A

PROS: Campaign monuitor offers great and robust integration with Salesforce. It works great even when using it outside of SF apps. The UI is not fancy but it is intuitive and easy to use, you can send lot of emails with great reporting including functionality for automated workflow emails and transactional emails.

CONS: I prefer accessibility to basic functionality over flashy platform with high price.

What do you think about this review? Great Poor

Excellent tool to manage multiple clients

Read full review >
Paulette
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 18.09.2019 Company Size: 1-10 Employees Industry: Wireless

PROS: We use Campaign Monitor to manage more than 40 clients. Many clients use a franchise model and this allows us to segment templates and location lists with a client type. This helps us save a lot of time spent monitoring and duplicating campaigns across the nation. The vendor offers flexible pricing packages as well as fantastic customer support. They always answer within an hour. Their Canvas Builder helps to automatically resolve issues with mobile displays.

CONS: There are plenty of issues: I cannot find third party templates that offer what I need. Most do not work well or are too basic. The Canvas Builder can be more customizable. I wish I was able to add unsubscribe options in the main menu and more dynamic header content. The list imports do not scrub bad domain names. I get a domain bounce when someone types the domain name wrongly in the email. Instead, I wish there was a prompt to get the error fixed. Plus, the reporting could be improved to help me identify trends across a range of clients/emails. Broad analytics can help me identify the best subject lines over a time period, instead of depending on A/B testing.

What do you think about this review? Great Poor

This is great tool for creating automated email campaigns

Read full review >
Michele
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 08.09.2019 Company Size: 11-50 Employees Industry: Information Technology and Services

PROS: I like that I can easily create professional looking emails that are fully responsive regardless of the users’ device. I personally like the journey builder because it is an enterpirse level marketing automation feature with SMB price tag, the price is affordable and there are lot of expensive products with less functionality than CM.

CONS: I cannot access the source code of the Campaign Monitor email builder, I’d like to have more control over the size of the text box and images. They could add Event management functionality and landing page creation.

What do you think about this review? Great Poor

This is easy to use email campaign tool

Read full review >
Elvira
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 30.09.2018 Company Size: More than 100 Employees Industry: Pharmaceuticals

PROS: I like that this tool allows me to manage my email list on the service. I’m using it for non-profit volunteer work. Its automated management of opt-in and out makes the email campaigns more professional and compliant. This product has great email templates that are available for its users. It has great integrations. I like the integration with HubSpot because it writes new subscribers into my mailing list. I get real time reports. The price is affordable.

CONS: Some navigations are bit confusing and often times I need to reset them by going back to the home-view and to navigate it again.

What do you think about this review? Great Poor

Ideal for basic email campaigns

Read full review >
Alyssa
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 12.09.2018 Company Size: More than 100 Employees Industry: Internet

PROS: The drag-and-drop template with mobile-friendly emails is great for simple campaigns. The vendor offers excellent customer support and my rep answered all my questions knowledgeably. My issues were resolved on the same day and I even received multiple emails from customer support each day.

CONS: There are many issues I would like to point out: The app lacks image hosting apart from uploading HTML or uploading to templates. The drag-and-drop editor could be made more user-friendly. Our subscription price kept rising even though there was a reduction in the number of campaigns and the number of subscribers to them. Plus, we have to use our own HTML to place social icons where we like. Also had problems using Facebook for Business, is this because of a Facebook issue?

What do you think about this review? Great Poor

Excellent templates and customer support

Read full review >
Santiago
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 23.05.2018 Company Size: More than 100 Employees Industry: Internet

PROS: The template language is excellent – I can quickly create custom templates that my clients find easy to use. They can enter the text, upload images, and send the campaign quickly and know that it will look great. The vendor offers top notch support – I have emailed them at all sorts of odd hours and they have always responded promptly. Their support agents are placed in a range of timezones and they are very knowledgeable.

CONS: There are no major drawbacks. However, there could be more development on the template language – there could be more flexibility in the RSS data repeaters and nested repeaters could be added. Though I use another product currently, I rate Campaign Monitor as the superior service.

What do you think about this review? Great Poor

Offers great features

Read full review >
Kay
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 22.05.2018 Company Size: More than 100 Employees Industry: Higher education

PROS: Our clients like the app’s easy usability and analytics/metrics. We use the solution to manage multiple client accounts and host robust yet easy-to-use templates. Clients are able to send their mailing from within the system and they can use analytics to identify which content, links, title etc. are interesting for their users. The automated unsubscribe feature ensures users who unsubscribe don’t get emails accidentally.

CONS: There is only one drawback: It is a bit difficult to build and test the templates as you have to make changes locally and then reload the entire template package again before testing the results.

What do you think about this review? Great Poor

I’m very satisfied from Campaign Monitor

Read full review >
Dana
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 10.05.2018 Company Size: 1-10 Employees Industry: Marketing and Advertising

PROS: I like their open map feature and this feature cannot be found in other sofwtare. I like that I can clerly see email opens in real time, whenever user opens the email a pin pops up on a map. I can visualize the impact of our email contacts.

CONS: They could include more native connections to various platforms like WordPress.

What do you think about this review? Great Poor

This is easy and effective solution when it comes to campaign monitor

Read full review >
Vicki
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 30.04.2018 Company Size: More than 100 Employees Industry: Hospital & Health Care

PROS: I like that we can easily import contact lists and add email addresses. With this tool we can easily manage several campaigns and send test emails to our team member before launching the campaigns, so we can see what to add/remove/change.

CONS: I’d like to change the look of the interface. And they have raised the price of the product.

What do you think about this review? Great Poor

This is easy and effective solution when it comes to campaign monitor

Read full review >
Vicki
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 10.04.2018 Company Size: More than 100 Employees Industry: Hospital & Health Care

PROS: I like that we can easily import contact lists and add email addresses. With this tool we can easily manage several campaigns and send test emails to our team member before launching the campaigns, so we can see what to add/remove/change.

CONS: I’d like to change the look of the interface. And they have raised the price of the product.

What do you think about this review? Great Poor

This product is doing great job in email campaign businesses

Read full review >
Abel
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 07.04.2018 Company Size: 11-50 Employees Industry: Computer Software

PROS: Campaign monitor is robust platform that allows you to send email campaigns. It has great drag-and-drop functionality. This tool offers everything you need for your campaigns. They have automation featurtes and transactional emails. This is great solution for agencies. It feels even more professional than Mailchimp.

CONS: In my opinion the design looks strange to me, different font size and families of the titels, there is no navigation in the page. It feels like it is done by several designers that don’t work in team.

What do you think about this review? Great Poor

A powerful system

Read full review >
Tom
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 05.04.2018 Company Size: More than 100 Employees Industry: Marketing and Advertising

PROS: It is easy to sign up and start using the system and reporting as they are very intuitive. After a short learning curve, we were able to create a campaign, deploy it effectively, and track its performance.

CONS: I would like to see an improvement to make it easier to share reports with a client for whom we create a campaign using Campaign Monitor.

What do you think about this review? Great Poor

Campaign Monitor has great set of features

Read full review >
Lydia
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 02.04.2018 Company Size: More than 100 Employees Industry: Construction

PROS: I use Campaign Monitor since 2009 and from my experience I can say that this is ectremely flexible solution and email marketing platform. We can easily manage and customize clients email marketing from concept to completion. I personally like its automation and 3rd party integration options. The reporting is wonderful and accurate than other email marketing platform in the market.

CONS: I have found out that some email templates are limited. When I want to customize template it requires some editing of HTML code to get the look I want.

What do you think about this review? Great Poor

I’m very satisfied from Campaign Monitor

Read full review >
Dana
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 24.03.2018 Company Size: 1-10 Employees Industry: Marketing and Advertising

PROS: I like their open map feature and this feature cannot be found in other sofwtare. I like that I can clerly see email opens in real time, whenever user opens the email a pin pops up on a map. I can visualize the impact of our email contacts.

CONS: They could include more native connections to various platforms like WordPress.

What do you think about this review? Great Poor

I have great experience with Campaign Monitor

Read full review >
Ismael
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 20.03.2018 Company Size: 11-50 Employees Industry: Marketing and Advertising

PROS: Campaign monitor is easy to use platform that requires little to less coding and it has simple learning curve. We are able to organize all our political clients from one place. The templates are easily customizable for every client and we can organize the content of our mail lists.

CONS: It locked me out of our account for 2 days and this was very inconvenient. I understand that it prevents unfair targeting of subscribers. Also, they could make better customer service available to all its users.

What do you think about this review? Great Poor

Top notch customer support

Read full review >
Charles
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 02.03.2018 Company Size: 11-50 Employees Industry: Non-Profit Organization

PROS: I have used Twitter to get answers to a few basic questions and they have always responded promptly. Recently, I required urgent support for a campaign and their customer service agents delivered timely and helpful support to resolve my problems and gave me all the necessary details and more. The vendor provides excellent design and functionality along with fool-proof technology. I am looking forward to making use of the recent additions of transactional emails and workflows.

CONS: I wish they integrated with more enterprise systems as right now it is more of a silo.

What do you think about this review? Great Poor

The system is easy to use

Read full review >
Dave
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 12.02.2018 Company Size: 1-10 Employees Industry: Internet

PROS: Campaign Monitor is extremely easy to use and I love the fact that I can see where in the world my emails are being read. It is easy to to import mailing lists into the software and segment them using custom fields. Plus, you can easily integrate the app with your website and operate automated email campaigns based on RSS feeds. This feature helps our clients to save plenty of time.

CONS: The software does not have any specific drawbacks.

What do you think about this review? Great Poor

This is easy to use email campaign tool

Read full review >
Elvira
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 11.02.2018 Company Size: More than 100 Employees Industry: Pharmaceuticals

PROS: I like that this tool allows me to manage my email list on the service. I’m using it for non-profit volunteer work. Its automated management of opt-in and out makes the email campaigns more professional and compliant. This product has great email templates that are available for its users. It has great integrations. I like the integration with HubSpot because it writes new subscribers into my mailing list. I get real time reports. The price is affordable.

CONS: Some navigations are bit confusing and often times I need to reset them by going back to the home-view and to navigate it again.

What do you think about this review? Great Poor

Campaign Monitor has great set of features

Read full review >
Lydia
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 05.02.2018 Company Size: More than 100 Employees Industry: Construction

PROS: I use Campaign Monitor since 2009 and from my experience I can say that this is ectremely flexible solution and email marketing platform. We can easily manage and customize clients email marketing from concept to completion. I personally like its automation and 3rd party integration options. The reporting is wonderful and accurate than other email marketing platform in the market.

CONS: I have found out that some email templates are limited. When I want to customize template it requires some editing of HTML code to get the look I want.

What do you think about this review? Great Poor

I strongly recommend Campaign Monitor

Read full review >
Karen
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 24.01.2018 Company Size: 11-50 Employees Industry: Design

PROS: Campaign Monitor’s strengths are technical documentation, customer support, and top rate features. If you search for any technical topic, it is sure to lead to Campaign Monitor’s website. The vendor has recently added a transactional email service which has greatly expanded the use for a lot of clients. This service ensures that automatic emails have the same attention to detail and care as their marketing campaigns.

CONS: The vendor’s roadmap for future feature development has not been made public, so we don’t know whether desired features will be added. The main website is built for new users, which makes it difficult for existing customers to log into their account.

What do you think about this review? Great Poor

It has great reporting and it is easy to use

Read full review >
Ben
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 23.01.2018 Company Size: 11-50 Employees Industry: N/A

PROS: Campaign monuitor offers great and robust integration with Salesforce. It works great even when using it outside of SF apps. The UI is not fancy but it is intuitive and easy to use, you can send lot of emails with great reporting including functionality for automated workflow emails and transactional emails.

CONS: I prefer accessibility to basic functionality over flashy platform with high price.

What do you think about this review? Great Poor

Easy to use application

Read full review >
Sue
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 04.01.2018 Company Size: 11-50 Employees Industry: Information Technology

PROS: The main advantage is all the features are laid out in a sensible manner and I can easily access what I need. This makes it easy to use the app when I do specific tasks such as building new templates, creating a new campaign, or cloning an existing one.

CONS: The only minus point is I cannot cancel a campaign in A/B testing by myself. While their customer support responds promptly and resolves this issue, I would rather have the power to do it myself.

What do you think about this review? Great Poor

This product is doing great job in email campaign businesses

Read full review >
Abel
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 29.12.2017 Company Size: 11-50 Employees Industry: Computer Software

PROS: Campaign monitor is robust platform that allows you to send email campaigns. It has great drag-and-drop functionality. This tool offers everything you need for your campaigns. They have automation featurtes and transactional emails. This is great solution for agencies. It feels even more professional than Mailchimp.

CONS: In my opinion the design looks strange to me, different font size and families of the titels, there is no navigation in the page. It feels like it is done by several designers that don’t work in team.

What do you think about this review? Great Poor

This is great tool for creating automated email campaigns

Read full review >
Michele
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 20.12.2017 Company Size: 11-50 Employees Industry: Information Technology and Services

PROS: I like that I can easily create professional looking emails that are fully responsive regardless of the users’ device. I personally like the journey builder because it is an enterpirse level marketing automation feature with SMB price tag, the price is affordable and there are lot of expensive products with less functionality than CM.

CONS: I cannot access the source code of the Campaign Monitor email builder, I’d like to have more control over the size of the text box and images. They could add Event management functionality and landing page creation.

What do you think about this review? Great Poor

Excellent product and customer service

Read full review >
Jared
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 16.12.2017 Company Size: 11-50 Employees Industry: Marketing and Advertising

PROS: I rate Campaign Monitor as the most easy-to-use email marketing software in the market. It offers a clean user experience as well as excellent customer support. They dig down into your account and give you the solution to your problem instead of giving a vague boxed answer. Their A/B testing and tracking features are very helpful in learning the success of email campaigns. I can’t even imagine using any other system.

CONS: I have no reasons to complain. But I wish the calendar used for scheduling could be improved and I would add a confirmation page that ensures you don’t send an email too early. Otherwise, it’s a superb product.

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I have great experience with Campaign Monitor

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Ismael
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 14.12.2017 Company Size: 11-50 Employees Industry: Marketing and Advertising

PROS: Campaign monitor is easy to use platform that requires little to less coding and it has simple learning curve. We are able to organize all our political clients from one place. The templates are easily customizable for every client and we can organize the content of our mail lists.

CONS: It locked me out of our account for 2 days and this was very inconvenient. I understand that it prevents unfair targeting of subscribers. Also, they could make better customer service available to all its users.

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Reviewed By Jenny Chang
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