What are the best aspects of this product?
Capsule provides us with powerful features and the integration with Google App is very useful. Also, this app provides us with wonderful features, such as: Contact management, feature for event management and tracking (making calls, mails, arrange meetings), Selling and creating partnership workflow. The reporting features provides us with ROI, income and selling options. In addition, we love Capsule integration with social networks and services and emails. The mobile support works great.
What aspects are problematic or could work better?
I need to use the calendar view feature more productively.
What specific problems in your company were solved by this product?
Capsule CRM helps us to keep track of commercial contacts via email, phone and creating personal meetings. The calendar feature is very useful, because I can organize and keep track of all my contacts, the date of each event and the discussed subjects. Capsule’s workflow feature helps me to keep track of the stage on each prospect.
Are you a current user of this product?
Yes
What is your role with this product?
How long have you been using this product?
1-3 years
What is your company size?
11-50 Employees
What is your industry?
Information Technology Service
How many people in your company actively use this product?
several employees
How long is your contract with the vendor?
1 year
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